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Rallye BMW - Service Center

Westbury, NY

4.5
5,308 Reviews
Call Service Center (516) 226-7651

5,308 Reviews of Rallye BMW - Service Center

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May 02, 2025

They run the service group very professionally. I have been a client for over 30 years More

by TONY199798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Rallye BMW responded

Thank you for reviewing Rallye BMW. It was so kind of you to share your experience. We appreciate your loyalty!

May 02, 2025

I am always grateful for the kindness of BMW dealer service and staff. Thank you! More

by kappapower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Rallye BMW responded

We are glad to hear that our Rallye BMW team has provided efficient service. Thanks for being our valued client!

May 02, 2025

Charged me a lot for wear and tear of the car because I didn't lease a new car. Even though we leased 2 car few months ago b More

by NABI1111
Recommend Dealer
No
Employees Worked With
Anthony Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Persaud
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May 05, 2025 -

Rallye BMW responded

It's disappointing to hear about your experience with the wear and tear charges. We strive for fairness in all our transactions, so I apologize if this wasn't reflected during your visit. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

May 01, 2025

RallyeBMW since 2007 to present and so forth! Still is and will continue to service my BMWs with Westbury RallyeBMW! More

by L3kR3wM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Rallye BMW responded

Thank you for your loyalty and trust in Rallye BMW since 2007! We're thrilled to continue servicing your BMWs, and we look forward to many more years of providing excellent service.

April 30, 2025

Great customer service. Very fast and efficient, would used again. Easy to schedule an appt. More

by ELIZ808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Rallye BMW responded

We're so glad you enjoyed your visit to Rallye BMW and would love to see you next time!

April 29, 2025

Very pleased with chris and how fast we were able too do the sale .I picked up the car the next day ,wow. More

by PADDYBOY6565
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Rallye BMW responded

We're delighted to hear that Chris made your experience at Rallye BMW smooth and efficient! Enjoy your new car, and thank you for choosing us.

April 29, 2025

Rallye BMW has a large selection of vehicles to choose from, not great finance offer for pre own vehicles. More

by VICKRAMSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Rallye BMW responded

Vickramsingh, we're glad to hear you appreciated our vehicle selection, but sorry if the finance process didn't meet expectations. If there's anything specific you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

April 27, 2025

Seems professional, but not true Every time tells me different things. Never fix the real problems, the BREAK problem. Tell me all X7 has same problems while I have insurance. 'No need to change breaks More

by WANG.DTK
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
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Apr 30, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the brake issue. It sounds like there has been some miscommunication, and I apologize for any inconvenience this may have caused. We take these matters seriously and would like to help resolve it promptly. Please feel free to reach out so we can address your concerns directly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 26, 2025

You took too long to get back to me and once you did, you said we don't know what was wrong…. More

by JASON
Recommend Dealer
No
Employees Worked With
Jason Quillupangui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Quillupangui
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Apr 30, 2025 -

Rallye BMW responded

Jason - Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 26, 2025

Perfect professionals. Good people to deal with Would highly recommend the dealership Bert Vargas is the best More

by ROBORTIZ32
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda James
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Apr 29, 2025 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that Bert and our team at Rallye BMW provided a professional experience. We appreciate your support and look forward to serving you again in the future!

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