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Rallye Motors - Service Center

Roslyn, NY

4.7
3,330 Reviews

3,330 Reviews of Rallye Motors - Service Center

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June 06, 2020

Always clean and organized The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication whil More

by TONYCAR4A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your great feedback, we are happy to know during your recent service visit it was filled with professionalism and communication!

June 06, 2020

Superior professional and excellent service in every departm ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions a More

by BVLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : How the valets who greet you when you enter service are superb
Jun 08, 2020 -

Rallye Motors responded

Thank you for the fantastic feedback, we are pleased to hear that throughout your recent visits everyone was professional and excellent to work with!

June 05, 2020

Service has always been very professional in my experience. All my service related visits were handled timely and professionally during the three years I leased the car. When I returned the car at end of lease More

by ADAMB6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2020 -

Rallye Motors responded

We are happy to know every experience was timely and professional, thank you for the wonderful feedback!

June 05, 2020

Our experience was the same as always......EXCELLENT!!!!!!! The dealership has always been responsive to all our needs with our three cars and whenever we have any questions we call for Steve Augustine who resp More

by EVADUPPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman
Jun 08, 2020 -

Rallye Motors responded

Thank you for providing us with your wonderful feedback. We are happy to know we have always been responsive to your vehicle needs and that Steve is attentive and informative when needed!

June 05, 2020

Great experience, professional service. The service center was very professional. They had provided safety shields for work stations and hand sanitizer for visitors and took necessary safety More

by GUTLEBERJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Rodriguez
Jun 05, 2020 -

Rallye Motors responded

Thank you for providing us with your wonderful feedback, we are glad to hear your recent service visit was filled with precaution during these difficult times!

June 05, 2020

Repair trunk Efficient, and despite difficulty getting part and time delay in finishing (just after re-opening), Stephen Augustine kept in regular contact to keep More

by lowell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Rallye Motors responded

Thank you for the great feedback, we are glad to hear Stephen communicated with you throughout the process.

June 05, 2020

Quality and professionalism Have been shopping at Rallye since 1996. Great cars and great people Have always been satisfied. The two gentlemen that I deal with are excellent and More

by LENIE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Rallye Motors responded

Thank you for the wonderful feedback and loyalty to Rallye, we are happy to know we have been able to satisfy your car needs since 1996!

June 04, 2020

Very disappointed with customer service Given the concerns over COVID I called Rallye service to arrange for valet service to have a recall issue addressed on the S-class I purchased at Rall More

by JJ15
Customer Service
Recommend Dealer
No
Employees Worked With
Jun 05, 2020 -

Rallye Motors responded

I apologize for the miscommunication you have encountered, please give me a call at your earliest convenience to help clarify this matter. Thank you Katie Lyons 516 801 2941

June 04, 2020

great service The dealership and service were very accommodating to schedule my 30k service during these difficult times. It is important to note consistency of s More

by ROBERT.CONSTANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Augustine
Jun 05, 2020 -

Rallye Motors responded

We appreciate your feedback and are happy to know your recent experience was accommodating even during these difficult times.

June 03, 2020

Best sales reps! Great deals& quick approvals!Best Best sales reps! Great deals& quick approvals! Best service! Smooth transactions! We have been customers of Ralley Mercedes for over 30 years and wou More

by POPEEMOU
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Rallye Motors responded

We are excited to hear that we have been your dealer of choice for over 30 years, we are happy to know every experience is a smooth one. Thank you for your feedback and we look forward to seeing you again in the future!

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