Rallye Motors - Service Center

Always clean and organized The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication whil The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication while my car is being serviced. In addition, the facility is nicely laid out and always clean. More

Superior professional and excellent service in every departm ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions a ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions about how to use the features that have nothing to do with the driving per se And my first service at the one year mark last month Mr. Augustine was flawless and excellent. Everyone you employ is superior at what they do More

Service has always been very professional in my experience. All my service related visits were handled timely and professionally during the three years I leased the car. When I returned the car at end of lease All my service related visits were handled timely and professionally during the three years I leased the car. When I returned the car at end of lease I had the same experience. More

Our experience was the same as always......EXCELLENT!!!!!!! The dealership has always been responsive to all our needs with our three cars and whenever we have any questions we call for Steve Augustine who resp The dealership has always been responsive to all our needs with our three cars and whenever we have any questions we call for Steve Augustine who responds ASAP and steers us in the right direction. Everyone at Ralley has been wonderful. More

Great experience, professional service. The service center was very professional. They had provided safety shields for work stations and hand sanitizer for visitors and took necessary safety The service center was very professional. They had provided safety shields for work stations and hand sanitizer for visitors and took necessary safety precautions. They minimized the amount of time you were in the center with their prompt service. More

Repair trunk Efficient, and despite difficulty getting part and time delay in finishing (just after re-opening), Stephen Augustine kept in regular contact to keep Efficient, and despite difficulty getting part and time delay in finishing (just after re-opening), Stephen Augustine kept in regular contact to keep me informed. More

Quality and professionalism Have been shopping at Rallye since 1996. Great cars and great people Have always been satisfied. The two gentlemen that I deal with are excellent and Have been shopping at Rallye since 1996. Great cars and great people Have always been satisfied. The two gentlemen that I deal with are excellent and a plus for Rallye More

Very disappointed with customer service Given the concerns over COVID I called Rallye service to arrange for valet service to have a recall issue addressed on the S-class I purchased at Rall Given the concerns over COVID I called Rallye service to arrange for valet service to have a recall issue addressed on the S-class I purchased at Rallye last year. I was told that they would not come and get the car!! I was surprised given that Biener Audi arranged for pick of my Audi and Habberstad BMW arranged for pick up of my 3 series. I wound up calling Huntington MB who happily agreed to come and get the car. I cannot comprehend how Rallye would so totally fail at providing this service, which is prominently advertised on their website, and which other competing dealers offer without protest. I guess I'm a Huntington MB client now. More

great service The dealership and service were very accommodating to schedule my 30k service during these difficult times. It is important to note consistency of s The dealership and service were very accommodating to schedule my 30k service during these difficult times. It is important to note consistency of service as well. Always a pleasure to work with your organization. More

Best sales reps! Great deals& quick approvals!Best Best sales reps! Great deals& quick approvals! Best service! Smooth transactions! We have been customers of Ralley Mercedes for over 30 years and wou Best sales reps! Great deals& quick approvals! Best service! Smooth transactions! We have been customers of Ralley Mercedes for over 30 years and would never go anywhere else!! More