
Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,874 reviews
Rodney provided excellent customer service today. He was professional, knowledgeable and kept me informed throughout the service process. I would recommend this dealership 100% satisfaction. Thank y He was professional, knowledgeable and kept me informed throughout the service process. I would recommend this dealership 100% satisfaction. Thank you, Rodney. More
Excellent communication from my advisor and fast turnaround times relative to service appointments. A consistently great experience every time I bring my truck in. turnaround times relative to service appointments. A consistently great experience every time I bring my truck in. More
Excellent service from Rodney. He was professional, knowledgeable and responsive. He kept me informed in a timely manner throughout the service visit He was professional, knowledgeable and responsive. He kept me informed in a timely manner throughout the service visit More
I bought a 2025 Maverick here with Rey and Rico's help. They found the truck with the configuration/accessories I wanted and within my budget. From information gathering to financing, it all went very sm They found the truck with the configuration/accessories I wanted and within my budget. From information gathering to financing, it all went very smoothly! More
Yo tube una mala esperencia con el departamento de finanzas no fueron opuestos con migo el vendedor le doy un 10 pero a los de finanzas un 0 finanzas no fueron opuestos con migo el vendedor le doy un 10 pero a los de finanzas un 0 More
Randeall Reed’s Planet Ford is conveniently located in the Houston are and offers great customer service and experience. the Houston are and offers great customer service and experience. More
I bought a new truck n January 2025 and the check engine light came on. When I took it to Randall Reed’s service department they did give me a rental the first attempt. After 3 attempts to repair it they st light came on. When I took it to Randall Reed’s service department they did give me a rental the first attempt. After 3 attempts to repair it they still did not fix the problem and I have to argue with them to even get a rental. Very poor service. More
The only dealership I visited that spoke about markup prices, then offered a discount on the higher price, but never reached the MSRP. All other dealerships started with the MSRP—a very shady way of oper prices, then offered a discount on the higher price, but never reached the MSRP. All other dealerships started with the MSRP—a very shady way of operating at Randall Reed's Planet Ford. More
I arrived at Randall Reed with 2 problems, the first was the easy job of fixing a recall, but the other was something they never saw before. I had a small about 3 foot snake crawl behind my dash and die. If the easy job of fixing a recall, but the other was something they never saw before. I had a small about 3 foot snake crawl behind my dash and die. If you have ever smelled road kill before just image driving with it 45 mins to the dealership. They were able to get the rest of the snake out, deodorize and get the smell out. Thank God because I just paid my truck off and I was ready to burn it if they didn’t fix it. Thanks to Randall Reed I have my truck back smelling like new. Highly recommend the service department and Rodney for helping us. More