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Randall Reed's Planet Ford
Humble, TX
3,003 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,003 reviews
August 16, 2025
Well when you buy a car and promised lifetime warranties and the very next day you are told you don't have that and have been lied to. I don't appreciate it and I'm planning on sending a complaint to BBB and the very next day you are told you don't have that and have been lied to. I don't appreciate it and I'm planning on sending a complaint to BBB More
by Remon
Verified CustomerEmployees Worked With
It was the sales manager on the used car lot side
August 15, 2025
Excellent experience, Manny, Oliver, and J. P. made the process easy, fun and gave us a great negotiated deal! P. made the process easy, fun and gave us a great negotiated deal! More
by Harry Stark
Employees Worked With
August 15, 2025
I don't remember everyone's names that we worked with and I am sorry for that but I do want to say everyone we worked with was FANTASTIC. From the test drive to final signature and the drive out. Exception I am sorry for that but I do want to say everyone we worked with was FANTASTIC. From the test drive to final signature and the drive out. Exceptional service, great people and most importantly knowledgeable. THANKS FOR A GREAT EXPERIENCE! More
by dk1skjaak
August 15, 2025
Nothing but headaches dealing with the service center. I can’t say that for everyone in there. There’s only two people who actually show they care about the customers who work in there and getting to them I can’t say that for everyone in there. There’s only two people who actually show they care about the customers who work in there and getting to them is hard because it seems everyone thinks the same. More
by joshuabeatty12
Employees Worked With
August 14, 2025
Would not recommend this dealership. Had a much better experience buying from McRee in Dickinson. Had a much better experience buying from McRee in Dickinson. More
by sstudebaker
August 13, 2025
Salesman continued to follow up. Finance guy was very efficient. No high-pressure sales. The aftermarket guy was very knowledgeable and helpful. Overall good experience. Finance guy was very efficient. No high-pressure sales. The aftermarket guy was very knowledgeable and helpful. Overall good experience. More
by jnorris
August 12, 2025
The whole process of buying and financing was thorough, efficient, and very professional. I will recommend this dealership to friends. efficient, and very professional. I will recommend this dealership to friends. More
by prhbellville
