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Randall Reed's Planet Ford
Humble, TX
3,213 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,213 reviews
January 19, 2026
Very unsatisfactory due to misrepresentation of the vehicle. Finance department mishandled credit cards and Noone could help me with the registration. I told them that I was not satisfied and they di vehicle. Finance department mishandled credit cards and Noone could help me with the registration. I told them that I was not satisfied and they did nothing to make things right... More
by reece53george
Verified Customer
January 18, 2026
Thank you to the one that save the deal our financial manager from The Montoya Family manager from The Montoya Family More
by INSPECTOR.FIOT
Employees Worked With
January 17, 2026
Very helpful as nd easy to deal wit. They listen to you for sure. Like the dealership so far They listen to you for sure. Like the dealership so far More
by davmercer
January 15, 2026
excellent buying experience. 2025 Ford Bronco 4dr Black Diamond pkg. The delivery department is fantastic. They know and explained all the features, functions and modes 2025 Ford Bronco 4dr Black Diamond pkg. The delivery department is fantastic. They know and explained all the features, functions and modes More
by tqueener
Employees Worked With
Other Employees :
Mairon- new sales trainee- very friendly and helpful
January 15, 2026
The work done was excellent but it took over a week to have the work completed have the work completed More
by DWEED987
Employees Worked With
January 14, 2026
Dear Sir or Madam, I am writing to express my disappointment with the sales and financing process I experienced at your dealership. I was informed that I had to accept an 84-month financing pl disappointment with the sales and financing process I experienced at your dealership. I was informed that I had to accept an 84-month financing plan at 0% interest, as no other options were allegedly available at that time. Based on that information, I proceeded with the purchase. However, the very next day I received an email offering a 60-month financing plan at 0% interest with a down payment. This made it clear that the information provided to me during the purchase was incomplete or inaccurate, which left me feeling misled. I have always been a loyal Ford customer—this is my third Ford Explorer—and I truly appreciate the brand. Unfortunately, this experience was extremely disappointing and has significantly affected my confidence in the sales process. Because of this situation, I honestly feel that it may be time to close this cycle. I hope Ford values transparency and long-term customer relationships, and I trust that this feedback will be taken seriously. Sincerely, Eduardo Bustamante More
by Eduardo Bustamante
Employees Worked With
