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Randall Reed's Planet Ford
Humble, TX
2,819 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,819 reviews
Verified Customer
November 14, 2024
Having had prior issues with persons in this department, I am always a bit reluctant to bring my vehicle to the dealership for service. I usually use the QuickLane next door. I had a coupon for a discount o I am always a bit reluctant to bring my vehicle to the dealership for service. I usually use the QuickLane next door. I had a coupon for a discount on The Works package that I received in an email. I didn't mention it when I brought the car in just to see if the service advisor mentioned it, which he didn't. He also didn't ask me about the 2 outstand recalls that have been issued for my vehicle. So when it came time to pay for the service, I showed him the email for the discount and his words were...I wish you had shown me this at the beginning and I said...You didn't ask. I got the discount and just chocked it up to another so-so visit to the Planet Ford Service department. More
by jettech77338
Employees Worked With
Rodney Bogany
November 14, 2024
My car was in the shop for about 3 or 4 weeks and when I picked it up it was still having issues. Also it seemed that no one was on the same page with my car whenever I would call for updates. I have had my picked it up it was still having issues. Also it seemed that no one was on the same page with my car whenever I would call for updates. I have had my car for 3 years and have never truly received great service from Ford. More
by brooke_walters3
November 14, 2024
Got me back on the road fast and Kelli was great very easy to work with easy to work with More
by jespitia0
Employees Worked With
November 13, 2024
TODO ESTUVO EXCELLENTE FUE FÁCIL COMPRAR CON ELLOS, ATIENDEN EN TU IDIOMA YA CON ESTE SON 3 CARROS QUE HE TENIDO EN FORD Y NO HAY QUEJAS ATIENDEN EN TU IDIOMA YA CON ESTE SON 3 CARROS QUE HE TENIDO EN FORD Y NO HAY QUEJAS More
by umanzoryeldy
November 12, 2024
Service was good and everyone was very professional . Kelli kept me up to date on the status of my vehicle . Kelli kept me up to date on the status of my vehicle . More
by PSETTLE0
Employees Worked With
