Randall Reed's Planet Ford - Service Center

Called in advance to discuss my rims are pealing off and told to come in to warranty out my rims. Get there a few days later and told my rims are not under a warranty. Of course I was not happy about the co told to come in to warranty out my rims. Get there a few days later and told my rims are not under a warranty. Of course I was not happy about the conflicting information and the wasted time. Why do I have a full warranty but there are still things not covered which is very upsetting. I was told that window wipers and tires are not covered so why not rims?? More

The dealership sold me a truck with a transmission issue and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership More

Both Derek and our financial person Billy were great . . they are great asset to this company. . they are great asset to this company. More

Great job repairing and replacing the brakes on my 2014 ford mustang. Truly appreciate the communication and professionalism during the process. ford mustang. Truly appreciate the communication and professionalism during the process. More

Mobile service with Anthony was excellent, he was on time and did the warranty service super fast. and did the warranty service super fast. More

Great service. Jose is always so attentive and kind. The team got me out as soon as possible. Jose is always so attentive and kind. The team got me out as soon as possible. More

Great place to buy or service your vehicle great atmosphere very customer satisfaction oriented love me some planet ford atmosphere very customer satisfaction oriented love me some planet ford More

Jeff Sayers was more than helpful. He did a great job. My issue was the difficulty getting a loaner vehicle. Jeff did what he could, they just aren't available. I had to wait a couple He did a great job. My issue was the difficulty getting a loaner vehicle. Jeff did what he could, they just aren't available. I had to wait a couple of weeks to get my vehicle in. I had to have an oil leak fixed after the initial repair and again had to wait for a loaner. More

Emanuel was very helpful and knowledgeable about all my concerns. Great customer service. Thanks you Evan❤️ concerns. Great customer service. Thanks you Evan❤️ More

Collision department made my 8 year old truck look brand new after my accident! They communicated well thru out the entire process new after my accident! They communicated well thru out the entire process More