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Rocky Mount Chrysler Dodge Jeep - Service Center

Rocky Mount, NC

4.7
487 Reviews

487 Reviews of Rocky Mount Chrysler Dodge Jeep - Service Center

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January 06, 2020

I was very pleased with the visit. Easy to schedule appointment by phone. Friendly, courteous people. Service was done in timely fashion and returned clean with setting reset. More

by Gbuck853
Recommend Dealer
Yes
Employees Worked With
Gary Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

They are very nice people working their they help you with what you need I just walked out my car an one of people that worked their right away said what do you need help with an he helped me to the righ More

by Indiaanne1401
Recommend Dealer
Yes
Employees Worked With
Gary Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasper Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin White, Chad Henderson
September 25, 2019

Customer service is always good! Nice waiting area. I’ve been going there for many years back when it was Farris Motors. They continue to service my vehicle so I’ll continue going there More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2019

Service Awesome and fast service for recalls that I needed to get done. I was out running errands and called to see if I could bring my truck in they said yes More

by Letti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Unprprofessional The service department was soo unprprofessional i been going there for 13 years i will not be going back They cry to get money out of me and didn't d More

by Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
July 26, 2018

On our way to Florida - Rocky Mount Chrysler Dodge Jeep We had major broke down on our way to Florida close to the dealership. What a great bunch of people. Everyone pitched in and had back on the road in More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : josh skinner, eric haccoun
April 19, 2017

EXCELLENT 1000% MY NAME IS DONALD RAY RICHARDSON BROUGHT MY 1987 DODGE RAM D150 FOR SERVICE IN 2/27/17.THANKS TO THE MOST HIGH FOR SENDING ME TO A PLACE OF PEOPLE THA More

by vechileman.559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Glover, Mindy Glover
February 05, 2016

bad service and charged to do recall Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had More

by Jamesmary2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Julie
December 24, 2015

BEWARE - There's a reason this dealer changes hands so often Purchased my car from this dealer in Rocky Mount; the city where I live. Years later my car needed repairs- failed inspection; fuel pump. I already ha More

by beware2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 10, 2016 -

Rocky Mount Chrysler Dodge Jeep responded

We have tried to contact this customer to see if there is any action we can take on this end to rectify the situation but no response has come back from the customer.

October 18, 2015

2013 Dodge Charger Airbag light pops off and on since the third month of purchase. When under warranty, they could not find nothing wrong. Hit 37,000 miles they said $94 More

by Dodge Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh in service
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