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Royal Moore Subaru

Hillsboro, OR

4.9
3,887 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,887 reviews

July 15, 2021

Staff was friendly the moment we walked in. We were directed to Nathan Hines and he was great; friendly, helpful and so patient with our tons of questions and he made the car buying experience a wonder More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hines
Jul 17, 2021 -

Royal Moore Subaru responded

Nancy, we really appreciate your great feedback!

July 13, 2021

Very helpful.. Pleasant and able to determine what we needed to know and to explain it very well. It was very nice to work with Emmylea. More

by dcschlachter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Redfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Royal Moore Subaru responded

Thank you and congratulations on your new car!

July 13, 2021

The dealership was fine. Nice enough staff that was honest and friendly, and more reasonable than other subaru dealerships I've gone to. Emmylea and Luis were great to work with. More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes
Jul 17, 2021 -

Royal Moore Subaru responded

Thanks for the great review Evan! Happy to hear that you had a good experience and purchased your vehicle at a reasonable price!

July 13, 2021

Emmylea and The service department were top-notch! Emmylea Took her time with me to teach me all the bells and whistle‘s on my crosstrek. She really knows her stuff! The service department was extrem More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariah Fields, Cheryl Krevanko
Jul 17, 2021 -

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and your ratings. We would love to know a little more about where we missed the mark on customer service and overall experience.

July 13, 2021

Great experience No pressure no BS All our concerns Great experience No pressure no BS All our concerns were promptly met Our sales representative CJ was excellent Great follow up My new car d More

by 300peas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist, Christian Fredrickson
Jul 17, 2021 -

Royal Moore Subaru responded

We're glad you had such a wonderful experience with us!

July 12, 2021

It was a really nice buying experience . They were very informative and helpful. I would definitely go back there to buy a new car. 10/10 More

by benmorrison126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fredrickson
Jul 17, 2021 -

Royal Moore Subaru responded

Benmorrison126, reviews like this give us motivation and help us ensure we provide high-quality care.

July 10, 2021

I received prompt and courteous service. Logan was ready for me when I arrived and the car was ready to go in one hour. He said all was in good order, but I brake fluid may need replacing next visit. More

by jacobgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Royal Moore Subaru responded

Thank you for sharing your service experience with us!

July 10, 2021

Excelente service and personal attention. Jeffrey was very attentive to give me options for the service I wanted and listened to my suggestions on how I wanted it to be done. More

by Paz4205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferson : Five stars
Jul 17, 2021 -

Royal Moore Subaru responded

We are pleased to hear the Jeffrey took such good care of you.

July 10, 2021

The folks at Royal Moore Subaru have been very friendly and welcoming. Sacramento was very considerate and did not make me feel uncomfortable bringing my car in for service. Emmylea was very helpful and wa More

by tsphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Tsphan. Thank you and we hope to see you again!

July 09, 2021

Just went in for a scheduled oil/filter change so nothing major. Was able to get a little work done while waiting. It was definitely nice to have the remodel completed More

by ieenie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheryl Krevanko
Jul 12, 2021 -

Royal Moore Subaru responded

Thank you for the review! We will try extra hard in the future to be sure we earn 5 stars during your next visit.

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