Sam Pack's Five Star Ford Carrollton

Amazing experience This was such a wonderful experience, it’s hard to describe. Michael Krantz was so nice to us and our kids, and he simply let us pick out the vehicle This was such a wonderful experience, it’s hard to describe. Michael Krantz was so nice to us and our kids, and he simply let us pick out the vehicle we wanted and started the process of getting us financed. No pressure whatsoever. This was so much different than any experience I’ve ever had buying a car. I wish I could give 10 stars. More

Great experience My experience with my new car purchase was great! Chris worked with me and got me in my new car quickly and efficiently. He also followed up with me t My experience with my new car purchase was great! Chris worked with me and got me in my new car quickly and efficiently. He also followed up with me to make sure all was going well with the car. The rest of the staff that worked to get me my car that night and to get the tinting completed a few days later were also great to work with, very professional. More

Great dealership! I sent a request, Michael Krantz called me back. We discussed particulars of what I was looking for and within a couple days he had the vehicle that I I sent a request, Michael Krantz called me back. We discussed particulars of what I was looking for and within a couple days he had the vehicle that I requested at a better price then I expected to receive. Then the actual paperwork was completed fairly quickly and we were out with our new car. More

Great experience Had a great experience leasing our second automobile from Sam Pack. Our salesperson Jeff F. was extremely professional, honest and had timely respons Had a great experience leasing our second automobile from Sam Pack. Our salesperson Jeff F. was extremely professional, honest and had timely responses. We wanted additional accessories added to the expedition and their internal team managed the install with a quick turnaround. More

AN AMAZING EXPERIENCE! I was first introduced to Sam Pack Ford Carrollton through Jerry Reynolds the Car Pro guy! I typically hate the car buying experience but fom the fir I was first introduced to Sam Pack Ford Carrollton through Jerry Reynolds the Car Pro guy! I typically hate the car buying experience but fom the first time I walked through the door of this dealership things were different!! My sales professionals were Christopher Krause and his brother Reuben ( they are part of the “Car Pro” certified team ). I was trying to decide between an Audi Q7 and the new Platinum Expedition. I had been to Sewell and was really impressed with their customer service so I was expecting a lesser experience at a “Ford” dealership but that wasn’t the case at all! Everything from the start, to the time I drove away from the dealership in my new black Platinum Expedition, was a GREAT experience! I live in McKinney and work in Allen but am glad to drive to Carrollton for this white glove service! I’ve only had a couple of Ford/Lincoln vehicles as I’ve mostly driven Suburbans and my last SUV was a ‘14 Toyota Platinum Sequoia. This new redesigned Expedition is the finest vehicle I’ve ever owned! The ride is like you’re floating on air, the technology rivals the Audi Q7 and the performance including mpg is truly amazing! I brought my Expedition back to have the windows tinted and worked with Vincent in the service department and he was great! They loaned me a truck to use while they were tinting my windows. Sam Pack Ford Carrollton, Christopher / Reuben Krause and the new Expedition has made for an incredible experience!! This is also my first time to write a review for a car dealership and I’ve bought over 30 vehicles. More

OUTSTANDING!!! Otilio is super patient. He allowed us to take our time and drive a bunch of vehicles. He also did research to ensure we were getting everything we Otilio is super patient. He allowed us to take our time and drive a bunch of vehicles. He also did research to ensure we were getting everything we wanted, at the best price. Thank you Otilio. More

Fast and friendly service ! Arrived at Dealership in the morning and met with Salesman Michael Krantz- super friendly personable guy , showed us several vehicles and was very kno Arrived at Dealership in the morning and met with Salesman Michael Krantz- super friendly personable guy , showed us several vehicles and was very knowledgeable of each. We finally decided and purchased a 2018 Ford Edge, signed all the papers with Justin McCarroll in Finance and was super fast with the paperwork ! Overall exceptional car buying experience and would recommend these guys and this Dealership and will go back whenever looking to purchase another vehicle in the future. More

Great experience. No gimmicks! First, i never leave reviews but in this case i feel like i need to so i can show my appreciation. I flew from San Antonio to here last minute to bu First, i never leave reviews but in this case i feel like i need to so i can show my appreciation. I flew from San Antonio to here last minute to buy a car. I came up here based on a verbal handshake that we would do the deal as agreed. They picked me up from the airport and had all the paperwork ready to go. Price was exactly what we agreed to and no gimmicks or hidden fees. Ill admit that i was probably a little difficult to deal with since it was so last minute and I was rather stubborn on what i was willing to pay but they treated me great! Big thanks to Mo, Chris, and Reuben for all they did. I honestly would come back to these folks just because they are so upfront on everything. More

Leasing a new vehicle with ease My daughter and I were turning in our lease vehicle for new lease vehicles. She called and emailed Danny Forsee what we were looking for in new vehic My daughter and I were turning in our lease vehicle for new lease vehicles. She called and emailed Danny Forsee what we were looking for in new vehicles. He got with his sales director Mike Munden and together they found the vehicles we were wanting at the price point we were wanting. We were very pleased the way we were treated and on the speed it took to complete the entire process. Michael in finance got all of our paperwork ready and we were out of there is no time. More

Purchase a car Jeff Flaishans alias Flash is fabulous! He listened to me and helped me find a fantastic car!! It’s a Ford Focus and I am thrilled!! Justin McCarrol Jeff Flaishans alias Flash is fabulous! He listened to me and helped me find a fantastic car!! It’s a Ford Focus and I am thrilled!! Justin McCarroll is the business manager and together I am now driving my beautiful new Ford Focus!!! They are the best at listening and helping someone make a good purchase. They are trustworthy and have your best interest at heart!! I am a fan of Jeff and Jason and will continue to always purchase my vehicles from them and Sam Pack!!! A fabulous car shopping experience!! Thanks Jeff and Jason I am anxious to work with Alexandra Benvenuto I’m adding tinted windows and gel like floor mats!! More