Sam Pack's Five Star Ford Carrollton

Very pleasant experience Jeff (aka Flash) made my buying experience so enjoyable. If I could give him 10 stars I would. He was very knowledgable about the cars and was a joy t Jeff (aka Flash) made my buying experience so enjoyable. If I could give him 10 stars I would. He was very knowledgable about the cars and was a joy to work with. Felt like he was a friend helping me through a big purchase instead of a "car salesman" trying to sell me something. I can say similar things about everyone that I worked with at Five Star Ford in Carrollton. All great people and will definitely recommend this dealership to anyone looking to buy. More

Good buying experience Drove from Tulsa to Dallas to look at a GTI SE Performance Pack, had a good experience. The only hangup was when I was ushered into the finance office Drove from Tulsa to Dallas to look at a GTI SE Performance Pack, had a good experience. The only hangup was when I was ushered into the finance office before price was discussed... With that issue resolved quickly, it went smoothly and I was able to drive the car home within a few hours! More

Mustang purchase Michael has been very helpful. From our initial phone call to arranging times to meet. He is fun and personable. He answered all of our questions and Michael has been very helpful. From our initial phone call to arranging times to meet. He is fun and personable. He answered all of our questions and was willing to bring in other team members for support with questions we had. He was very efficient. We have had a great experience working with Michael. More

Another flawless transaction Melanie worked very hard to find the particular truck I was looking for and made it happen. Was able to do most things by text email and a quick phon Melanie worked very hard to find the particular truck I was looking for and made it happen. Was able to do most things by text email and a quick phone call. After I returned home from a trip was able to finish paperwork in a minimum amount of time and take my new truck home. That's why I'm a multiple repeat buyer. More

Simple and Easy. First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star F First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star Ford (Carrolton) and pointed me to Melanie. From the start, found the truck I wanted that fit into my budget. Actually, Melanie went the extra mile and made this fit into my budget. There was no back and forth. I told her what I was looking for, she made it happen. Dennis met with me and quickly approved all the numbers and we were out the door. Once I was in Finance, Michael took care of the paper work and got me out the door under 30 min (if I remember correctly). Truck was washed and ready for me to drive off the lot I have purchased many cars in my life time. This was the best experience I have had with a dealership. My youngest daughter will be in a market for a car soon and I will be starting our car search at Five Star Ford. More

Very rewarding experience with knowledgeable staff. The staff was so professional and patient with me as I researched the best choice to fit my future needs. They were knowledgeable and were so helpful The staff was so professional and patient with me as I researched the best choice to fit my future needs. They were knowledgeable and were so helpful in helping me find the perfect vehicle. Grant and Donald were so nice and courteous and were always there for me. Reuben worked hard to find me the best deals and accessories. Alex was so nice and helpful. and Michael was a pleasure to work with. I look forward to years of driving a Ford and being a part of the Ford family. More

very pleased Just acquired new 2018 F150 from 5 star ford in Carrollton and very pleased, they did a really good job...from Grant in sales to Justin in finance and Just acquired new 2018 F150 from 5 star ford in Carrollton and very pleased, they did a really good job...from Grant in sales to Justin in finance and Trey the GM...thanks Pete Sorry i have policy/belief that nobody gets a 5 stars, cuz no one is perfect. They need to add a half star capability. More

Great repeat Experience We've purchased 3 vehicles from Micahel Krantz. He always strives to make the experience as painless as possible. He always goes out of his way. Justi We've purchased 3 vehicles from Micahel Krantz. He always strives to make the experience as painless as possible. He always goes out of his way. Justin in Finance was great to work with and Clay in service has earned our life long business. More

A dealership that is a cut above This is my second vehicle that I have purchased from Sam Pack Ford and their dealership is impressive in both friendly service and knowledge of their This is my second vehicle that I have purchased from Sam Pack Ford and their dealership is impressive in both friendly service and knowledge of their product. They have a beautiful facility and a great selection of vehicles. I would recommend them highly! More

Best Customer service Great experience,best customer service,great sales man,definitely buying another car there the best place to go when your looking for a new car. Great experience,best customer service,great sales man,definitely buying another car there the best place to go when your looking for a new car. More