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Sapaugh GM Country

Herculaneum, MO

4.8
1,890 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 1,890 reviews

May 12, 2020

Great prizes and honored all online advertised specials. Our Salesman Al was respectful and gave a more than fair trade value. This our 4th car fro. SAPAUGH and we will continue business with them and Al. More

by mark.a.smith531
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Sapaugh GM Country responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 12, 2020

The vehicle was sold to us with a passing safety inspection and after purchase we had to repair two items that were faulty and could not possibly have passed. More

by dankathy1
Recommend Dealer
No
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
May 19, 2020 -

Sapaugh GM Country responded

Thank You for your feed back ! We appreciate your business and its our understanding that the 2 items that are in question has been repaired from Sapaugh at no charge to you. Please feel free to reach out to me if I can be of any assistance to you. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 05, 2020

Dee was a pleasure to work with help with all my Dee was a pleasure to work with help with all my questions answered all my questions I also got the car that was looking for thank you so much Dee fo More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dee Litterall
May 07, 2020 -

Sapaugh GM Country responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Dee and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 03, 2020

This Dealership takes care of the customers in sales and financing. The Service Department is also good and professional. The Restroom are clean. Good Dealership. More

by DPARKERJR4
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Sapaugh GM Country responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 29, 2020

This experience has my expectations high for the future. Although I am a first time car owner I was treated with the utmost respect and premium service. Rich Konold was my dealer and he was perfect. He had More

by courtneylex288
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Sapaugh GM Country responded

Thank you Courtney, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 25, 2020

Jeff was so helpful and made sure I got the vehicle I wanted. He has such a great personality and so very kind and considerate. More

by Countrygirl27ish
Recommend Dealer
Yes
Employees Worked With
Jeff Vanover
Apr 27, 2020 -

Sapaugh GM Country responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jeff and the rest of the Sapaugh Motors team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 24, 2020

They are the best around !! They are fast, no xx and straight to the point! I bought my first new vehicle from them in 1997 and haven’t stopped using Sapaugh since ! More

by Tim Gibson
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 28, 2020 -

Sapaugh GM Country responded

Thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 24, 2020

My father went in to trade in a car he couldn't afford the payments on. He wanted something less. He wasn't feeling well & is an older man- Carla somehow talked him into a car that cost even more! He call More

by Megan007
Recommend Dealer
No
Employees Worked With
Carla Talbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Sapaugh GM Country responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you or your father are available. Please contact myself directly to get in touch so we can work towards an understanding. Thank you. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 20, 2020

Very friendly and helpful. Al found just the suv we wanted. Had to bring a vehicle from out of state to get the one we wanted. We are very happy with it. More

by lcarmackmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Sapaugh GM Country responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 20, 2020

A great dealership to buy a vehicle from. The salesman (Chip) and the sales manager(Ben) were wonderful to work with, making it easy for me to buy my new beautiful Silverado More

by gsegelston
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price
Apr 20, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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