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Sapaugh GM Country

Herculaneum, MO

4.8
2,319 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,319 reviews

January 04, 2022

We have bought are last two vehicles from this dealer, and love both of them. More

by kirnhailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jan 04, 2022 -

Sapaugh GM Country responded

We really appreciate your feedback, Hailey. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.\ Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 01, 2022

Service is great easy to work with great sales person. I’ve known many of these people for a long time and they’re all great people More

by hausofflooring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Sapaugh GM Country responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 31, 2021

Best car buying experience. Very friendly staff and you didn’t feel pressured. I would definitely be back in the future and recommend Sapaugh to friends and family More

by brock_eddings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 03, 2022 -

Sapaugh GM Country responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 26, 2021

I enjoyed not having to deal with pushy sales people. I told them what I was looking for. They got me the keys and let me drive it. They did not hassle when I got back. The decision to buy the vehicle w More

by laurarobinson79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 28, 2021 -

Sapaugh GM Country responded

Thank you for this amazing review! We really appreciate your business! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 17, 2021

What can I say never a disappointment. Staff is friendly but professional always done right the first time More

by PETROCK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kaltenbronn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Dec 18, 2021 -

Sapaugh GM Country responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 16, 2021

Great experience once again. Only reason it wasn’t 5 stars is because I never give that high of a rating. More

by bcformann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 17, 2021 -

Sapaugh GM Country responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 15, 2021

Worst car experience purchase and now trying to get my truck looked at under warranty. I live an hour from dealer, made three trips to purchase the truck after asking for new tires, was told could swap wi More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Watson
Dec 18, 2021 -

Sapaugh GM Country responded

Joe, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 14, 2021

The salesman was great and was generous on are trade in. Love the Camero we bought. Great dealer More

by Colleen_stern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 15, 2021 -

Sapaugh GM Country responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 14, 2021

Lack of communication between departments. One area had no idea what the other was doing. More

by threeturns2home
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Sapaugh GM Country responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 12, 2021

It was very clean the people were nice they asked me what I wanted and it was just a good experience and I enjoyed my time thank you More

by keelermike195
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 13, 2021 -

Sapaugh GM Country responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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