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Sapaugh GM Country

Herculaneum, MO

4.8
2,254 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,254 reviews

May 02, 2021

Rick did a great job on helping us with our new truck , we bought a 2021 Silverado custom trail Boss . I felt I got a decent price for my trade in . I was disappointed that General Motors don’t offer free More

by chuckbell17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 03, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 01, 2021

We are extremely happy to be repeat customers of Sapaugh GMC. Rich Konold and Mike Kinney are the best people to work with in selecting your next vehicle. They work within your budget and help you make d More

by kklouzek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June the service coordinator is a 5 star, John McCarthy
May 03, 2021 -

Sapaugh GM Country responded

Congratulations on your recent purchase! At Sapaugh Motors, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 01, 2021

We had a wonderful experience buying my new GMC Acadia. Thank you to Rich Konold for his patience and kindness. Couldn't have been treated better! More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 03, 2021 -

Sapaugh GM Country responded

Karen, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Rich went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 29, 2021

Rick was great to work with and made the whole process easy. I would work with Rick and the team at Sapaugh GMC again and recommend them both. More

by Lewis.mcclendon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Sapaugh GM Country responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 27, 2021

Brandon went above and beyond with this transaction. He took the specific car in on trade that I was looking for and immediately FaceTimed me to let me know it was ready for me when I got back from work. E More

by shanebowman1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Sapaugh GM Country responded

Shane, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 23, 2021

Carla is so helpful. The selection is good. Travel was normal to get to dealer. Carla is on top of the game when it comes to working with the customer. Thank you,Carla. From Bob More

by robertb.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 23, 2021

Pretty good experience, was happy with the value given on the trade-in. It took a while to get everything finalized; but other than that was a good experiance. More

by wesleygllm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 26, 2021 -

Sapaugh GM Country responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 23, 2021

The transaction to buy a new truck went smooth everything was as said it would be. I will recommend them to others. Thanks for the service. More

by schrader0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 26, 2021 -

Sapaugh GM Country responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 23, 2021

The dealership was very professional and helpful. Made me feel comfortable and excited about my new Sierra. I would definitely come back for future purchases as well as recommend to my friends/family More

by sdrewes72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Apr 26, 2021 -

Sapaugh GM Country responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 21, 2021

This is our second vehicle we have purchased from Sapaugh. The entire team is just amazing! Everyone makes you feel so welcomed. Joe Clemens has gone above & beyond for us. He has exceeded all expect More

by beccasue92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Becca. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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