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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,252 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,252 reviews

April 19, 2021

Other than the length of time it always takes to purchase a new vehicle, our overall experience at Sapaugh Cadillac was exceptional! Our salesman and finance manager went above and beyond to assist us with More

by marieatate56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Other Employees : Ryan Picarella, Mike Reagan
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Apr 19, 2021 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 17, 2021

He helped fight for what I wanted & we won. I had no ideal when I stopped that I was going to buy anything or why I stopped. I left with a car. More

by idontknow63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
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Apr 19, 2021 -

Sapaugh GM Country responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 16, 2021

I reached out to carla about the vehicle I was interested in and she got right to work having it set out and ready for me to drive then jumped right on the paper work for me so I could take it home More

by conwaytwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Apr 16, 2021 -

Sapaugh GM Country responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 10, 2021

We had a great experience with our purchase at Sapaugh. We are looking forward to having our Cadillac serviced there and becoming part of the Sapaugh family. More

by Kirby.grantham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Apr 12, 2021 -

Sapaugh GM Country responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 09, 2021

Sapaugh Chevy Buick GMC is not only a great new car dealership they are also top of the line for pre-owned .Greg Jones and Blake Shelton see them if you are in need of a quality new or pre-owned .they More

by woofman0
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
Other Employees : John McCarthy, Blake Sheldon
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Apr 12, 2021 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 09, 2021

It was my first time going to the dealership. it was a great experience it was a lot easier than what I thought. they worked with me I will go back. More

by roykennedy_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Tom Watson, Chuck Dalba, Jim Staub
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Apr 12, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 09, 2021

You had the car I wanted. Plus everyone issuper nice. My Salesman was very knowledgeable and explained everything about the car I purchased. of course I am still learning about the bells and whistles More

by bearpaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 08, 2021

Very pleasant staff and good salesperson to deal with. Nice facility and had the truck i wanted. I would recommend to friends. GMC has nice products. More

by johnz1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
Other Employees : Lauren Ell, Amanda Campbell, Chuck Dalba
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Apr 08, 2021 -

Sapaugh GM Country responded

John, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 07, 2021

Good Service.....Busy as always. Lol. Any Question asked by Buyer was answered politely. Good Business! Will be doing business with Sapaugh in the near future. More

by seandawg
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : Jeff Vanover
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Apr 08, 2021 -

Sapaugh GM Country responded

Sean, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 05, 2021

Sapaugh and Mike Kinney made the process easy and enjoyable. Would recommend these guys to anyone looking for a used car and would be happy to go back for the next one. More

by stlbrown73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Apr 06, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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