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Sapaugh GM Country

Herculaneum, MO

4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

July 27, 2021

A completely stress-free experience. Sales team were friendly, knowledgeable and professional. Made this experience a joy from start to finish. This is exactly why we continue to be Sapaugh customers. More

by wpduke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Reagan
Jul 28, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 22, 2021

This is the second Buick Envision my husband and I have purchased from Sapaugh in Herculaneum we have been extremely happy with the salesperson and their service department have been top notch as we had al More

by gerrynull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Gerry. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 22, 2021

This dealership was fantastic. She made the deal with me and my husband. I felt like a part of the deal making. I was not left out of any part of the sale. More

by cdccoleman12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 22, 2021

A complete pleasure.from owner to attendants, everyone seemed to have one goal. They really seemed to care that we were happy. I will go back for my next vehicle and recommend yo everyone More

by DEBRAKEYES150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jul 22, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 22, 2021

The Pre-Owned Team is incredible. Greg Jones is the definition of a hustler. He is amazing and the entire team of folks they have at Sapaugh Pre-Owned (Sorry Sales!) is great. The Service Department More

by ejuthoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jul 22, 2021 -

Sapaugh GM Country responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 20, 2021

Best car buying experience ever. Go see Blake and he’ll make sure that you are taken care of. Could not recommend him enough. Will definitely buy from him again. More

by Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Blake Sheldon
Jul 21, 2021 -

Sapaugh GM Country responded

Chase, we loved reading this review! Happy customers are our aim, and it appears Blake really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 19, 2021

Service was fast professional and resolved all my questions expertly made my wife extremely comfortable and the buying process went perfectly 100 percent as good as could be More

by Bkelch1227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jul 19, 2021 -

Bkelch1227 responded

Thank you

July 16, 2021

Very good sales and finance guys. Worked hard for me. Will come back for another car deal at a later time. Had just what I was looking for More

by shryock765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Wilson, Tom Watson
Jul 16, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 13, 2021

Blake was verry pleasant to deal with. No usual car salesman pressure. I felt like I should have gotten more for my trade in but I am very happy with the Cadillac I bought . More

by sierbertrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Wilson, Blake Sheldon
Jul 13, 2021 -

Sapaugh GM Country responded

Reviews like yours are truly a breath of fresh air! Blake is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 11, 2021

Care about and demonstrate customer satisfaction . Good sales help, respond to needs. Understand my requirements and worked months to find an Escalade matching my requirements More

by stephen.tassinari
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jul 12, 2021 -

Sapaugh GM Country responded

Thank you for reaching out, Stephen! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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