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Sapaugh GM Country

Herculaneum, MO

4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,258 reviews

February 04, 2021

Very Professional Great dealership to work with. Mike Kinney is a great down to earth salesman. I would be happy to deal with him and Sapaugh again. More

by mrhankey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2021

The team at Sapaugh made buying and upgrading my new vehicle so easy. Rich Konold was always available to answer questions and worked with me during the buying process. Steven, from the service departme More

by Thorson_kaitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Feb 05, 2021 -

Sapaugh GM Country responded

Kaitlin, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 03, 2021

Salesman was knowledgeable and went out of his way to service us. We are repeat customers several times now due to friendly and a great service department. We always recommend Sapaugh to all our family More

by BLANKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Feb 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2021

Simply the best place to buy a car, Al Vincent made the deal real easy. He had all the paperwork preprinted, and was in and out in 45 minutes!!!Will always buy from Al Vincent and Sapaugh Motors!! More

by Corvette2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Sapaugh GM Country responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2021

My experience at Sapaugh was was outstanding. Al went out of his way and got me in the truck that I wanted. Kevin was a great help in the buying process as well. Everyone was nice and welcoming, for my first More

by PENNJUNCTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Sapaugh GM Country responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Al and Kevin provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 01, 2021

Great experience with Sapaugh. They had the exact truck I was looking for and they gave me a great price right out of the gate. More

by darincrump
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 29, 2021

Carla Talbert always goes above and beyond to make sure the customers receive the best treatment. This makes our 8th purchase from her. We highly recommend her. More

by roostergriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jan 29, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Carla went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 29, 2021

I would highly recommend Sapaugh to my friends and family. The ladies in the service department could use a little talk on friendliness as they were not so easy as the rest of the experience. More

by WAGNER2924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Sapaugh GM Country responded

Thank You ! I appreciate your business and feedback ! I would like to discuss your concern can you please email me and give me a good time and phone number I can call you on Monday ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 29, 2021

Mr. Hankins was very precise about every thing we needed to know to help make our desire to make a deal plus convincing our granddaughter it was time for her to make her first purchase of a vehicle all on h More

by Rcfireman7173@sbcglobal.net
Price
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins, Lauren Ell
Jan 29, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 29, 2021

Awesome service! Patrick, my salesman, was very knowledgeable and came in on his day off to deliver my new truck to me! Joe also gave me a great deal! More

by Nicholas Stricklan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Howards, Mike Reagan
Jan 29, 2021 -

Sapaugh GM Country responded

Hello Nicholas, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Patrick and Joe were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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