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Sapaugh GM Country

Herculaneum, MO

4.8
2,311 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,311 reviews

February 17, 2021

Greg our salesman was funny and not pushy. He was very nice and helpful. Everyone there seemed great. We had a great experience and would recommend them ! More

by giggles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 18, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review! I'm very happy to hear that Greg was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2021

From beginning the process online to walking out the door with the keys, everyone involved was extremely helpful and made the car-buying process simply and easy. More

by stephen31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Feb 18, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Stephen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2021

Was able to make a deal I could live with. Both ladies that worked with me did an excellent job. From the moment I walked in until I signed the deal I was very satisfied with Sapaugh. It More

by MBWLNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 18, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 16, 2021

Sapaugh is great to deal with. Over the years, I've purchased 4 or 5 new vehicles from them and dealt with David Isaac every time. He's easy to deal with...a straight shooter and no pressure, with hig More

by bubbab2822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 17, 2021 -

Sapaugh GM Country responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David. Please let us know if we can ever help you in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 16, 2021

This is the 3rd vehicle we have bought from Sapaugh. Rick is the easiest salesman to work with. He held the vehicle for us for a couple of days till my wife could get day off so we could get the deal do More

by EMILY.GROSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John McCarthy
Feb 17, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Emily. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 14, 2021

Happy to do business with Sapaugh! Satisfied completely with everything .... very helpful, great attitudes & legitimate concern for our financial needs.... Dave Isaac is always a joy to work with! More

by sanghow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Feb 16, 2021 -

Sapaugh GM Country responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dave was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

I love that Sapaugh is so client focused, professional, and helpful. The finance manager, Jeff Vanover, was amazing to work with. He made the process very smooth, easy to understand, and was able to answer More

by caitlynvanover28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover
Feb 11, 2021 -

Sapaugh GM Country responded

Thank you for sharing your experience with us, Caitlyn! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

I wanted to thank Rick Gerber in Sales and Greg Beye in Finance for making the buying process simple and straight forward. I was able to get the 2020 Chevy Impala I’ve always wanted and service that exceed More

by scottd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Sapaugh GM Country responded

Scott, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rick and Greg were able to provide you with such exceptional service. Enjoy your new 2020 Chevy Impala! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

Good 👍👍👍people honest straight forward they take time to go over everything with you about everything the car and financial things they make sure to get you a best rate and to make you happy they leave n More

by ismo77.is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 12, 2021 -

Sapaugh GM Country responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 10, 2021

The experience was top notch. The salesman and document folks were prompt and efficient. I will return again when needing another vehicle for my department. More

by garyd5
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership, Gary. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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