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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,306 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,306 reviews

January 16, 2021

Greg Jones was super helpful. Louise L. helped me get deals off of the website as well and was very pleasant. Extremely happy with the service received. More

by elysia914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Lou Lupkey
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Jan 17, 2021 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and Greg and Louise are some of the Best ! The entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 13, 2021

Gave a good price for my trade and a fair price for the new truck I was looking at I would recommend them to all my friends and family More

by pjw31488
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Jan 13, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 11, 2021

Personable salesman Mr. Fisher showed us several vehicles found one we liked, Worked on making a deal on the one we have most of the day they stayed late and got it ready for us we picked it up that More

by Sherri.bell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson
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Jan 12, 2021 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and kind words about our Team and your experience ! The entire Sapaugh Team is here for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 08, 2021

Sapaugh treated us very good. Jim Harr was a excellent salesman. He gave us everything we wanted and a great deal!!! Would definitely recommend to family and friends. More

by stldeerslayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2021 -

Sapaugh GM Country responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jim was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 08, 2021

The end result of my experience was beyond excellent.!Considering the fact that I bought a truck and drove it for 2 weeks and had to return it because of title issues. The entire staff did a More

by 4browngirls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Jan 10, 2021 -

Sapaugh GM Country responded

Thank You ! We Appreciate the 5 Star Review and the kind words !! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 08, 2021

We wouldn’t consider going any where else. From Management to file clerk are all friendly and make you feel at home, comfortable and that you are important. More

by john-bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Jan 08, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback, John. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 06, 2021

Huge selection and very customer service oriented. I’m a repeat buyer. Al was a knowledgeable salesperson. Great business. Thank you for treating us well More

by tagmcbrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 06, 2021

Everyone was very helpful and great to work with. They all worked hard to quickly help us find the perfect vehicle for our family. Thank you! More

by kelsi.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Mike Reagan
Report | Print
Jan 06, 2021 -

Sapaugh GM Country responded

Kelsi, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 02, 2021

Sapaugh made buying my 2018 Buick Encore a seamless process. Thank you for your help! I have been wanting a Buick Encore for quite some time now! More

by sheilawisdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Jan 05, 2021 -

Sapaugh GM Country responded

Sheila, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 31, 2020

Seem to be very friendly and knowledgeable about their products ! Took their time and showed me different options until I found the one I liked the best ! More

by meadormargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson
Report | Print
Dec 31, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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