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Sapaugh GM Country

Herculaneum, MO

4.8
2,267 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,267 reviews

March 02, 2019

Waste of time Would have been returning customers. Will NEVER be back even to service our previous purchases from you. Horrible experience!!! Avoid salesman Matt More

by Cuzz3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Noel
Mar 04, 2019 -

Sapaugh GM Country responded

Kevin-------- I appreciate your feedback and I am sorry you feel this way! I am Joe Clemens the General Manager and I want to say I am sorry! I am not sure what happened exactly with Matt because he is new to Sapaugh and what you described is not how we do business. I would Love the opportunity to discuss with you further so I can make get a better understanding and make things right with you and your wife. Please feel free to reach out to me at your convenience. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Mar 05, 2019 -

Sapaugh GM Country responded

3-5-2019 Kevin------- I have not heard from you and customers comments and concerns I don't take lightly good or bad.Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Great Service! I appreciated the transparency and professionalism is the sales team. I’ve never had a good car buying experience prior the working with the Sapaugh t More

by dreichertdv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Sapaugh GM Country responded

Thank You for the kind words about your experience ! We appreciate your business and we look forward to serving you in the future! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Experience was excellent They all work hard to satisfy their customers. I’m very pleased with my purchase of a new GMC pickup. I recommend Sapaugh. I’m satisfied. More

by skipper064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Mar 04, 2019 -

Sapaugh GM Country responded

Our staff is committed to providing each of our clients with the best automotive experience! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Best car buying experience I have had! I purchased my 2019 Camaro from Sapaugh, and was very impressed at the no pressure, no hassle experience I had. They have an incredible selection, th More

by tom_stealth_rt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price
Mar 04, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business ! I always want to hear back from our clients and we're glad you had such a positive experience with us Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Great experience Very pleased with service. Everyone was very friendly and helpful. They continued checking in with us and giving updates. Checking to see if we needed More

by Renae98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Price, Jeff Vanover
Mar 04, 2019 -

Sapaugh GM Country responded

Thank You for purchasing your vehicle from Sapaugh GM Power ! I appreciate the kind words about your experience. Our Staff is committed to providing each of our clients with the best automotive experience! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

We had an enjoyable experience The salesman was knowledgeable, friendly, and helpful. We were encouraged to test drive as many vehicles as we needed to be satisfied with our purcha More

by kfcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Mar 04, 2019 -

Sapaugh GM Country responded

Thank You ! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Very good service and salesman Rick Rosener The salesman is very nice and helpful in choosing the right used automobile. I highly recommended Rick Rosener for buying new or used . I have purchas More

by SL73100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Martinez, Rick Rosener, John Wilson
Mar 04, 2019 -

Sapaugh GM Country responded

We're pleased to know we have been able to exceed your expectations and really help you out! We appreciate the kind words about Rick Rosener and the entire Sapaugh Team looks forward to serving you in the future ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2019

Exactly How It Should Be ... Folks... I usually don't take the time to fill out reviews but in this case I just had to . If you are reading this to determine where to buy your nex More

by cowboyMark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, James, Jeff Vanover
Mar 04, 2019 -

Sapaugh GM Country responded

Thank You for your business and your kind words about buying your vehicle here and about the Sapaugh Team !!! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 27, 2019

Definately left happy! Good experience-Great folks with which to do business! I am very satisfied with my new Chevrolet Silverado. Would recommend the Sapaugh group to othe More

by STORAGEFORRENT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 28, 2019 -

Sapaugh GM Country responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 25, 2019

Great deal on 2019 Equinox I went to Sapaugh first when I decided to buy a new Equinox, but I looked online initially. Mike Indelicato contacted me after I left my information, More

by chazkennedy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Indelicato
Feb 26, 2019 -

Sapaugh GM Country responded

Thank You for your Kind words about your experience ! I am glad to hear you found Mike Indelicato was so knowledgeable and helpful! The entire Sapaugh Team looks forward to serving you in the future. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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