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Sarant Cadillac

Farmingdale, NY

4.7
3,252 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,252 reviews

January 19, 2021

I was very satisfied with my first service experience with Sarant Cadillac on my new XT5. Easy to schedule and they completed the work timely while I waited comfortably. I would highly recommend this dea More

by DCONERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Thank you for your review! We're so glad you're satisfied with your experience working with our service team. If there's anything else we can help you with, please let us know!

January 19, 2021

Just picked up my new Cadillac today! My sales woman is Dina Campanaro, she was very knowledgeable , worked with me. She went above beyond any car sales person i ever worked with.I would only use her on my More

by Dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review! We're glad Dina was able to help it go smoothly. Enjoy your new Cadillac!

January 19, 2021

Excellent experience!!! Easy transaction, professional, beautiful car. A pleasure to do business with. Sent my sister the same day to go get a car too. More

by JILLYROMANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Jilly, thank you for your feedback! We're so glad you had an excellent experience. Thank you for the recommendation!

January 16, 2021

As always, Sarant always comes through. I had some warranty work and routine service performed. I've had a relationship with Joe mistretrta for over 20 years @ Sarant. He i simply amazing !!! . More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for your continued support through the years! It really means a lot to us!

January 16, 2021

No better place to buy a car. Great dealership with friendly & professional staff. They make purchasing a vehicle an easy & happy event - like it should be. Antonio treats you like family and knows ho More

by PCESTARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for the kind words and wonderful feedback! We are alwasy here for all of your vehicle needs!

January 15, 2021

The service advisor at Sarant was extremely helpful and knowledgeable about my issues with my 2019 xt4. He and his fellow employees performed all issues perfectly and timely. Thanks to all at Sarant for a More

by BOBWBRANDSTETTER
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit with us! We appreciate it!

January 13, 2021

My experience inside the dealership was outstanding for many years. Joe Mistretta and Antonio Centeno are the best. However the last two leases I have turned in have been followed by fugazy invoices mont More

by SDECEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Sarant Cadillac responded

We truly appreciate you and your repeat business at Sarant Cadillac. We sorry that you were disappointed with your experience. Please reach out to our Customer Relations Manager Steve Vela at 516-293-0872 at your earliest convenience so we can learn more about your situation. Thank you.

Jan 26, 2021 -

SDECEE responded

There is nothing more to learn, I have always paid every month 1-2 weeks early on this lease, the previous lease and the previous purchase. This is extortion plain and simple and I will not but bullied into paying a penalty because I decided, after almost 20 years of driving cars from Sarant, to drive a different car. Most of the people at the dealership have been terrific (Joe Mistretta, Antonio Centeno to name two) but this is deplorable to be treated in this manner.

Jan 26, 2021 -

Sarant Cadillac responded

We are sorry that this situation has been difficult, and would like to help. The bill you are referring to is from the leasing bank, not from Sarant Cadillac. We would love to call the leasing bank with you to see how we can assist with this situation. If you could please reach out to Steve Vela at Svela@sarantcadillac.com at your earliest convenience, we will be able to assist you further.

Jan 26, 2021 -

SDECEE responded

I was sent a bill from GM financial. I communicated to Antonio Centeno who is in your office and he has gone above and beyond to try and help me. Mr. Vela can speak to him and get the story...again. Terrible treatment of a long term former client.

January 13, 2021

Everything was great until I saw the windshield was cracked l told Sal he said he take care of it l haven't heard anything yet from him or Joe l really don't want to put a claim in with my insurance 2 More

by SYSCO4225
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Sarant Cadillac responded

Thank you for letting us know about your situation. We understand that a cracked windshield can be frustrating and would like to learn more about this. Please reach out to our Service director Joe Mistretta, at 516-293-0872 at your earliest convenience. Thank you.

January 12, 2021

Great timely and helpful! To get to 25 words Pretty Great timely and helpful! To get to 25 words Pretty sure there should not be a minimum of words required when requesting a survey to be filled out More

by ERICKMAURO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

We really appreciate you taking the time to leave a review! We are glad to hear that Maurice and the service team got you in and out in a reasonable time with everything you needed. Please let us know if you need anything else!

January 12, 2021

Great dealership and fantastic people. This is what all dealerships should strive to be. Special thanks to Joe Armenti Jr. And Sal Carruba for all the attention and time that they put in to the buy More

by DAVEKELLY245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Sarant Cadillac responded

Thank you so much for this amazing review! We are glad to hear that Joe, Sal, and the team made your visit so easy and enjoyable. If there is anything else that you need please feel free to reach out!

Jan 18, 2021 -

DAVEKELLY245 responded

Sarant Cadillac has much to be very proud of. Impressive deslership, first class staff and dedication to their customers. What else could anyone need !!! Thank you for a great experience.

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