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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.8
2,935 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,935 reviews

April 18, 2024

They are the only dealership I will deal with going forward. They are professional, courteous, knowledgeable, play no games and do not pressure you at any point of the sale. More

by Duke63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your compliments! We are glad to hear about your excellent experience and look forward to serving you again in the future.

Helpful 1
April 18, 2024

Very friendly and easy to deal with. The whole experience smooth and seamless. However, the dealership seems very busy and sometimes the wait times are long even if appointments are fixe More

by khandelwal.vikas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sarant Cadillac responded

Thank you for acknowledging our friendly service and smooth experience. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 18, 2024

Dawn was the best! Kept in contact with me and explained everything that was completed in great detail! More

by tonidagata
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We're so glad to hear Dawn provided you with excellent service and clear communication.

Helpful
April 17, 2024

Dina helped complete delivery of my 2024 CT5 V Black Wing after a 1 1/2 years. very happy with the car and the no pressure approach Dina brought to the table. More

by john@lincolnit.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your patience during the delivery process and for highlighting Dina's no-pressure approach. We're thrilled you're happy with your new 2024 CT5 V Black Wing!

Helpful 2
April 17, 2024

Had an early morning appointment, check in was quick and easy. Went to the waiting area and made myself a cup of coffee and sat in a very comfortable leather chair. Before I finished my newspaper my car w More

by MRRIDGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sarant Cadillac responded

Thank you for sharing your positive experience! We're happy to hear your visit to our dealership was pleasant and efficient. We look forward to welcoming you again!

Helpful 1
April 12, 2024

Tony D has always been and was a pleasure to deal with He was able to diagnose the issue I was having with my vehicle and had it repaired as required Tony is an asset to your business and should be com More

by NYPC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sarant Cadillac responded

We're glad to hear about your positive experience with Tony and our service team, and we'll make sure to pass on your kind words. Thank you for your continued trust in us!

Helpful 1
April 11, 2024

Cant emphasize enough that the service department has elevated Customwr Service which I have received More

by MFAHIM31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sarant Cadillac responded

Thank you for highlighting the outstanding service you received from our team. We're thrilled to have exceeded your expectations!

Helpful 4
April 11, 2024

Knowledgeable , accommodating salesperson. Tried very hard to obtain the right price for me. Thank you More

by buddyleebruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sarant Cadillac responded

Thank you for acknowledging the hard work of our sales team! We're happy to hear about your positive experience and their efforts to find the right price for you.

Helpful 1
April 10, 2024

Great service. I've brought my Cadillac CTS4 there for 14 years and the car runs great. More

by Pmicc01
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Sarant Cadillac responded

We strive to provide excellent service to keep our customers happy for many years. We're glad to hear we've achieved that for you and your CTS4. Thanks for choosing us!

Helpful 3
April 10, 2024

Too. Much waiting time even I have appointment but no body care bad customer service More

by Amandeep Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
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Apr 11, 2024 -

Sarant Cadillac responded

Thank you for sharing your experience with us, Amandeep. We take customer feedback seriously in order to help better our services. We value your business and hope to have an opportunity to show you our appreciation and take care of any other car services for you in the future. Please reach out to Audrianna Washington, our Customer Experience Manager, at audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

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