Back

Sarant Cadillac

Farmingdale, NY

4.7
3,275 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
Contact Dealership

4339 Hempstead Tpke

Farmingdale, NY

11735

Directions

By Type

Showing 3,275 reviews

June 10, 2020

wonderful, friendly atmosphere my entire experience at Sarant Cadillac was informative, friendly, like family. Vic in Finance would get a sixth star. He is a wealth of information. More

by PGIBSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Sarant Cadillac responded

We are so glad you felt taken care of during your visit, thanks so much for taking the time to let us know! We'll be sure to pass on your high praises to Vic – we agree, he IS a wealth of information! We hope to see you again and continue this five-star service for you in the long run.

June 10, 2020

Very good . The salesforce was very knowledgeable not pushy at all. My first time with Cadillac. I will certainly come back. I still need help with some of the electronics More

by JOEV517
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Sarant Cadillac responded

Joe, thank you so much for your incredible feedback! Robert and Vic will be thrilled to hear that they provided you with the customer service you were hoping for. We look forward to working with you again in the future, and definitly reach out if you have any questions about the technology in your new Cadillac!

June 10, 2020

Best experience! Simple, quick, and professional, by far best experience I’ve had at a dealership. I will definitely be back to Sarant! Thank you! More

by JESSICA M
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough
Jun 12, 2020 -

Sarant Cadillac responded

Jessica, it was an absolute pleasure to get to work with you! Thank you so much for letting our team help. We sincerely hope that you love your new vehicle, thank you for choosing Sarant Cadillac! If we can do anything else to help you, please, just let us know.

June 10, 2020

Perfect thanks for your professional service and the timely fashion for my loaner car as well as the communication between the service dept and myself More

by REVELGC
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Jun 12, 2020 -

Sarant Cadillac responded

We are so glad you enjoyed your loaner vehicle and your time with our service department, as professionalism and efficiency are of paramount importance to us. Thank you for providing incredible ratings for Thomas and Abe, we'll be sure to let them know! We hope you will consider us the next time you need anything vehicle-related. Until then, take care!

June 09, 2020

Joe Jr. and the whole dealership made the car buying experience during a pandemic smooth and efficient. First class customer service and great car selection. More

by TRM
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sarant Cadillac responded

First-class customer service for first-class customers like yourself. Thank you for choosing Sarant Cadillac. We are glad to hear your visits, with the circumstances, have been smooth and efficient. We hope you continue to enjoy your vehicles from Sarant and don't hesitate to reach out to us at any time. We'll be sure to share this feedback with Joe, Vic, and Antonio. Thank you again and take care.

June 09, 2020

Reason to buy a Cadillac! They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. More

by wrubinstein0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sarant Cadillac responded

First and for most, thank you so much for your long history of commitment and business with Sarant Cadillac. We are honored to have worked with you for the past 15+ years. We hope to be able to give you the same five-star services for another 15 more. Thank you for your feedback and review of Dominic, Joesph, and Sarant Cadillac. It has been our pleasure and we will strive to continue to provide you with such amazing service in years to come.

June 05, 2020

Always efficient and quick and very nice. Took extra precautions with the Corona virus. Would recommend Sarant and I have!!!Maurice is the best! Thank you all! More

by SALLYMAZDA02
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jun 09, 2020 -

Sarant Cadillac responded

Thank you, Sally, for this feedback and for your understanding of our extra precautions so that we can ensure your safety. We are so glad to hear of our repeated efficiency and fast service we have provided for you. Maurice is one of the best and we wouldn't have recommended anyone else. We'll be sure to share this feedback with Maurice. Again, thank you Sally and we hope to see you again.

June 02, 2020

Great experience working with my salesperson John Nassour is one of the best sales people I have ever dealt with. This is my second Cadillac and John was instrumental working with my wife and I More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Sarant Cadillac responded

He is one of the best salesmen we have. We love that he was the one to assist you and your wife in finding your second Cadillac fitting your budget. Feel free to reach out to John and our offices at any time for any questions that may come up. We'll be sure to pass the feedback along to John, Thank you for this amazing review and for choosing Sarant Cadillac.

June 02, 2020

Replace Headlights as part of a settlement agreement The replacement of our headlights on a 2014 Cadillac SRX was poorly done and supervised. The car came back with hood alignment issues, and plugs for More

by RICHWDONOVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill McCardle
Jun 19, 2020 -

Sarant Cadillac responded

Rich, thank you so much for leaving your feedback. Our service department has addressed all of your concerns since this review was posted. We hope that you will come back in the future and receive the 5-star experience we like to provide our customers. Thank you.

June 02, 2020

A talented team of pros. My car goes nowhere else. Brought my “V” in for recall, tire rotation, and Mobil 1 oil change. Great loaner, work done quickly, and perfectly. My car came back like the day More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Jun 04, 2020 -

Sarant Cadillac responded

We are so glad you enjoyed your loaner vehicle and the service. Thank you for providing this awesome feedback of Bill, Abe, Joe, and Sarant Cadillac. We'll be sure to pass this feedback along to the rest of the staff. We hope you feel free to reach back out to us at any time for any further questions or updates. Thank you for being a returning customer and we hope to see you again.

...
227
...