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Sarant Cadillac

Farmingdale, NY

4.7
3,254 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,254 reviews

July 11, 2019

Awesome Service When I arrived at Sarant service I was greeted with hello Mr Sarro. Maurice immediately got my car in for it,s routine service. Had a cup of coffee a More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jul 16, 2019 -

Sarant Cadillac responded

Thanks for the 5 star review! We strive to make every visit to our service department as quick and efficient as possible so we are glad Maurice and our team we able to do that for you. We hope to see you back next time your car needs a tune-up!

July 04, 2019

Fred Russo is a criminal I purchased a tire a wheel warranty from Fred at the time of my lease. He assured me it would cover cosmetic damage. GUESS WHAT , when I brought it More

by LOUTHOMAS
Recommend Dealer
No
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Sarant Cadillac responded

Thank you for sharing your experience with us. We understand your frustration concerning the warranty based service that you received at our dealership. Customer satisfaction is our top priority and we would like to hear more about your visit. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

July 02, 2019

Great Sales Team! Everyone I dealt with was very professional and easy to work with, especially Dominic and Antonio! Would highly recommend this dealership. This is my More

by Connie315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio and Vic
Jul 03, 2019 -

Sarant Cadillac responded

We're so happy that you were able to find what you were looking for, thank you so much for the awesome review! Drive safe out there and enjoy your new vehicle!

July 02, 2019

New car This was the greatest purchase I’ve ever made. Salesman tommy was so knowledgeable and helped me with everything ! He made this a very easy purchase a More

by Victoria23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Jul 03, 2019 -

Sarant Cadillac responded

You look great next to your new Cadillac! Thank you so much for the wonderful feedback, we appreciate you and your opinion greatly! Drive drive safe out there and enjoy your fourth of July!

June 30, 2019

Purchased used XTS Everyone at Sarant was helpful and professional. Sal Carruba was a pleasure to deal with as was everyone we spoke to at Sarant. Sarant deserves a 5 st More

by Fremkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your rating and feedback, George! We are glad that Sal and our sales team were able to provide an excellent car buying experience! We look forward to seeing you again at your first service appointment!

June 30, 2019

No hassle, no gimmick process! I've gotten 3 Cadillacs at another dealership previously and they couldn't beat the price or level of sales service I received at Sarant. I will be a More

by DREWPARK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your review! We are glad we could provide a great experience and we look forward to working with you again! We will see you at your first service appointment and congratulations on your purchase!

June 29, 2019

Sarant service This has been one of the best dealerships that I’ve dealt with Joseph Mistretta does a great job with keeping me informed about my car I’ve been buyin More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your review! We are glad that Joseph was able to provide such excellent service and we look forward to seeing you again soon!

June 29, 2019

Deal made easy Great friendly service, no pressure. Delivery was excellent. Bill gave a great run thru on the vehicle going through the electronic settings and inter More

by TLETIZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your rating and feedback! We are happy to hear that Bill and our sales team were able to help you find a great car and went the extra mile to be sure you were comfortable in it! We look forward to working with you again at your first service appointment!

June 28, 2019

A Great Experience From the first phone inquiry to driving off the lot in my new SRX 2 days later the whole experience was a pleasure. Would recommend Sarant without hes More

by SPARROWRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your rating and feedback! We are glad that our sales team could provide a great buying experience! We look forward to seeing you again at your first service appointment and congratulations on your purchase!

June 28, 2019

Disappointed after 7years After warranty expired costly repairs ,with under 60,000 miles,wasn’t told about rusting until after 7 years loyal customer?,not really sure if vehicl More

by BKBLUE912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Customer Satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

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