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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.7
3,276 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,276 reviews

December 19, 2022

Great! !! Dominic Vivo has been my salesman for many years. He is always available to handle any and all of my difficult situations. Financial person was al More

by pamelamarabini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist that always answered the phone when I called
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Dec 19, 2022 -

Sarant Cadillac responded

Thank you for the review as well as your loyalty. We appreciate the long term relationships we're able to build with our customers throughout the years and being able to satisfy their sales and service needs. We look forward to working with you for many more years to come. Thanks again for your business.

December 18, 2022

Gerson was amazing. This was our first time there and he walked us through everything. Thanks. More

by NINTYPCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Dec 19, 2022 -

Sarant Cadillac responded

We appreciate the 5-Star review and happy to hear that Gerson was able to help. We look forward to serving you in the future.

December 17, 2022

My car was fixed promptly and returned cleaner than when I dropped it off Service was courteous and professional More

by JENNIFER.VELTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Sarant Cadillac responded

Thank you for the 5-Star review. We're happy to hear our team made your visit a success. We look forward to servicing your vehicle in the future.

December 15, 2022

Prompt courteous representation by device advisor Chris. All work requested and diagnostics requested were accomplished. More

by SALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Sarant Cadillac responded

This is great to hear! Thanks for taking the time to leave this 5-star review!

Dec 16, 2022 -

SALDE1 responded

your service center people are courteous and prompt.

December 15, 2022

Good experience thank you staff was friendly and helpful Oil change price was on the high side .. Other then that was good More

by robkrohley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Sarant Cadillac responded

Thank you for the feed back! We value your business and hope to work with you again in the future.

December 15, 2022

Dina was great to work with and their whole team made the process so easy from start to finish More

by BH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how our team is doing! We look forward to your next visit.

December 15, 2022

Service department is worse they actually don’t want to work I go with appointment they parked the car outside for whole day & called me at the end we will check it tomorrow More

by RIZWANHADICORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 11, 2022

they are always good good good good good good good they are always good good good good good good good More

by LALU8257
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! We appreciate your business and hope to be of service again in the future.

December 09, 2022

Sarant service department was and is always number one. Tony, Gerson, Joe and the others are great. More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Sarant Cadillac responded

Thank you so much for the excellent review! We appreciate the feedback and loved hearing from you. Thank you for choosing Sarant Cadillac for your automotive needs.

December 09, 2022

They are not on top of their service. My car was at the dealership for two days. When I went to pick it up, the issue was not resolved. No one checks after the service is done. More

by SARWA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

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