Sarant Cadillac

My salesman Tommy Sabbatino went above and beyond to get me the car that I wanted. The pick up experience was easy and carefree as Tommy had done all the paperwork before I got there. I would definitely re me the car that I wanted. The pick up experience was easy and carefree as Tommy had done all the paperwork before I got there. I would definitely recommend this dealership and make sure you ask for Tommy. Thank You Marie Pataky More

I would summarize my review by saying communication and follow through is terrible at this dealership from the Owner right on down. Ordered an XT4 waited the 3 months then received a call the car was in. I follow through is terrible at this dealership from the Owner right on down. Ordered an XT4 waited the 3 months then received a call the car was in. I had to go in 3 times in order to meet with the Finance guy. On the 2nd visit i was asked to wait while he finished up a meeting in his office. After an hour, i was told he couldn't meet with me. I had had a friend from Westchester take the day off pick me up and drive me to the dealership with the thought that I would be driving my new car home. A few days later, about a week after the car came in, I went to pick it up. There was damage to the dashboard and what looked liked orange glue on the side view mirror. I am shocked that car was there for a week and no one thought to inspect it for problems?? I was expecting the dealership to act with some urgency in getting these problems addressed. I waited 3 months for the car and would expect it would be a priority for them to help me take it home. Two and a half days without contact on what was to be done I called the GM/Owner to voice my concern. He assured me he would call back the next day at 12 noon. I got a call from the Service Director himself at 430pm on a Fri afternoon. He asked me to bring the car in so he could see the damage and formulate a plan. So now another trip back to the dealership in order to get something done. They fixed the side view mirror problem on site and ordered a replacement part for the dashboard. I emailed the GM/Owner again to discuss my dissatisfaction with these events and he NEVER got back to me. I dont even want to mention that when I brought the car back in for the replacement ,that part was cosmetically damaged as well. So now more waiting along with another trip back to the dealership about 35 min from where I live. More

It was indeed a pleasure dealing with Bill Reale. He definitely knows his stuff and eagerly answered all my questions. He definitely knows his stuff and eagerly answered all my questions. More

Great. The representatives are attentive,know their products and are extremely helpful in explaining everything. The representatives are attentive,know their products and are extremely helpful in explaining everything. More

Excellent service, would love to get the tires and wheels package for a lower price package for a lower price More

It was a great experience from start to finish, and everyone I came in contact with was professional and courteous. everyone I came in contact with was professional and courteous. More

I spent a lot of money for no service I’m cash buyer the car was not ready had wait for 3 hours before I could drive away car was not ready had wait for 3 hours before I could drive away More

This is a 3rd vehicle I've bought from Sarant and the experience is always excellent. My salesman, John Nassour, is the ultimate professional and always keeps me informed about the cars I'm interested in experience is always excellent. My salesman, John Nassour, is the ultimate professional and always keeps me informed about the cars I'm interested in as well as future (i.e. EV) technology. More

My experience was amazing and Vic the finance officer went above and beyond, Johnny Hess was professional and Antonio the general manager for sales made sure everything was perfect for my new car purchas went above and beyond, Johnny Hess was professional and Antonio the general manager for sales made sure everything was perfect for my new car purchase at all times. Amazing experience and I will return to get another vehicle. I already referred them to 2 of my friends. Thank you Sarant Cadillac More

Elias and the Sarant team are awesome. I felt like they were honest and transparent throughout the entire buying process. Look forward to being a repeat customer. I felt like they were honest and transparent throughout the entire buying process. Look forward to being a repeat customer. More