Sarant Cadillac - Service Center

Service was great i would like to thank Matt Ryan and Mike Rosedale making my experience smooth and very helpful best of all they found my problem with my 2025 Escalade and did not take long thanks again Mike Rosedale making my experience smooth and very helpful best of all they found my problem with my 2025 Escalade and did not take long thanks again More

Do not have your car serviced here. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. More

Everything went well, got my loaner car, oil change done, only problem was they fixed my rims but the front was not finished properly, will address on next visit only problem was they fixed my rims but the front was not finished properly, will address on next visit More

Service was great from the time I made my appointment with a loaner car until I picked up my CT6 after the work was completed. Dawn and Matt were on top of all issues and kept me informed. My CT6 was re with a loaner car until I picked up my CT6 after the work was completed. Dawn and Matt were on top of all issues and kept me informed. My CT6 was ready before I expected and delivered to me looking brand new. More

All was done correct and within reasonable time. I like that they give the first check up free and then prices are pretty fair. I like that they give the first check up free and then prices are pretty fair. More

Everything went very smoothly and the mechanic was great! Great place to do business with! Great place to do business with! More

Service department was excellent, Not so much for the dealer…and the end of my conversation they got another grand out of me, which I just want to get out of there ..so I was out on a 1k dealer…and the end of my conversation they got another grand out of me, which I just want to get out of there ..so I was out on a 1k More

Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . More

Service dept keeps getting worse and worse. Leased a new car 2 weeks ago and the car is pulling left. I bring the car in and they say it's all fine. I check the tire pressure and they added mor Leased a new car 2 weeks ago and the car is pulling left. I bring the car in and they say it's all fine. I check the tire pressure and they added more air to the side it's pulling. I checked the tire pressure before the car was taken in. My previous visit with my other car was for an inspection. It took 2 hours. 30 minutes of that was waiting for my paperwork. Come on Sarant, really! Even though your sales dept is great, one more incident of poor service and I'm done. See ya later. More

Arrived early for appointment. Took me immediately. Car ready within an hour. I was happy Took me immediately. Car ready within an hour. I was happy More