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Scranton GMC of Vernon

Vernon, CT

4.4
3,204 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,204 reviews

June 05, 2026

The biggest problem is that the service advisors don't keep you informed of what is going on. You have to make several calls to find answers. More

by STEVE.MINICUCCI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
June 01, 2026

Have bought vehicles there in the past Angelo was very helpful and new just want we were looking for More

by SCOTTFLOOD
Recommend Dealer
Yes
Employees Worked With
Angelo Banning
Jun 01, 2026 -

Scranton GMC of Vernon responded

It’s great to see you back for service on your GMC Sierra 1500. We’re glad to have provided exactly what you needed. Thank you for your continued business and five-star rating.

May 31, 2026

If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt More

by haza16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Scranton GMC of Vernon responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this.

May 30, 2026

The work was under an extended warranty package, and it took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality wor More

by LAURA3224
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Scranton GMC of Vernon responded

Laura, our goal is to make sure everyone who walks through the door leaves happy. We do apologize for the long wait and truly appreciate your patience. Thank you for choosing Scranton GMC of Vernon!

May 28, 2026

The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More

by alinicolelib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Scranton GMC of Vernon responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 26, 2026

The were helpful, very easy to work with, knowledgeable! He responded very quickly! And there was no haggling! More

by marybaer24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Stephenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Scranton GMC of Vernon responded

It’s great to hear that Jalen made the purchase process smooth and responded so promptly. Thank you for choosing us for your Chevrolet purchase and enjoying a straightforward pricing process.

May 23, 2026

Everyone was very friendly and professional. They are willing to work with their customers to ensure they are satisfied with the entire car buying experience. More

by Ajdisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyree Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
May 25, 2026 -

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Scranton GMC of Vernon .

May 22, 2026

Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject More

by HTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Scranton GMC of Vernon responded

We’re delighted our team delivered excellent service on your Cadillac XT5 and made pickup and delivery seamless. Thank you for sharing your great experience and please let us know if we can assist again.

May 22, 2026

They changed my oil. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. More

by AGSHANE
Recommend Dealer
Yes
May 22, 2026 -

Scranton GMC of Vernon responded

We’re pleased to know our team provided you with a smooth oil change for your Cadillac XT5 and offered help when you needed to call home. We appreciate you recognizing the extra effort to make your visit comfortable.

May 21, 2026

Dan was fantastic 10/10 Thank you thank you thank you thank you thank you! More

by willgorra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Scranton GMC of Vernon responded

We’re delighted Dan delivered a fantastic visit. Congratulations on your new GMC Yukon XL and enjoy the spacious comfort on every journey.

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