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Serramonte Ford
Colma, CA
340 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 340 reviews
September 18, 2023
I found everyone I’ve encountered working at Serramonte Ford to be very helpful and courteous. My sales representative, Anthony Guerra was simply a pleasure to deal with. He’s honest, direct and extremel Ford to be very helpful and courteous. My sales representative, Anthony Guerra was simply a pleasure to deal with. He’s honest, direct and extremely personable. Anthony was very responsive, knowledgeable and informative. I had lots of questions and concerns throughout the buying process and he was always available for me. Once my vehicle arrived, I was given an additional courtesy week by the manager to prepare for my financing which took off allot of pressure. All my paperwork was ready on signing day which made the time investment manageable and seamless. Additionally, after purchasing, I received a refund check to honor the guaranteed price when I placed my order. Outstanding customer service all around. More
by Laluna65
Employees Worked With
September 18, 2023
Serramonte Ford dealership is very welcoming professional. They make you feel at ease accommodating you. professional. They make you feel at ease accommodating you. More
by Randywhitted
September 18, 2023
I have bought cars from this dealership for years and they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. Keep up the good work! More
by emmanuelisip
September 18, 2023
Dealership and sales customer person very helpful. I like dealing with them that I had bought 2 cars from them in the past. I like dealing with them that I had bought 2 cars from them in the past. More
by delapenac21
September 17, 2023
Everyone was super friendly and helpful. It was a pleasure doing business with Anthony and the whole team. Thank you very much. It was a pleasure doing business with Anthony and the whole team. Thank you very much. More
by Sabdrabo
September 17, 2023
Anthony’s service is 11/10. What I love the most is his honest, transparent, and timeliness with all communication. There was not a moment where I felt alienated as a first time What I love the most is his honest, transparent, and timeliness with all communication. There was not a moment where I felt alienated as a first time dealership buyer. At times, being an early Bronco reservation holder felt like an emotional rollercoaster because of production delays but through it all, Anthony and Sean kept me at ease. They were involved in the forums and feeding my anxiety with any news that they discovered. There was no need for them to be so involved with the Bronco community, because of that, they have my complete trust and respect. No funny business with these guys and they’re straight up. Pleasure working with y’all More
by Lo
Employees Worked With
September 17, 2023
Good service. Car came w a scratch that wasn’t there before and the parking break isn’t working Car came w a scratch that wasn’t there before and the parking break isn’t working More
by kristina
September 17, 2023
Great , great service , friendly atmosphere , they treated me like family , great customer service , one of the best treated me like family , great customer service , one of the best More
by luis.gonzalez08
Employees Worked With
September 17, 2023
Did his best to help us with the car that we were really looking for. Thank you sooo much looking for. Thank you sooo much More
by Aaron
September 17, 2023
Great, helpful, great customer service, friendly staff, they take care of you, totally recommended, 5 stars they take care of you, totally recommended, 5 stars More
by luis.gonzalez08
Employees Worked With
