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Shields Auto Center
Rantoul, IL
781 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 781 reviews
September 26, 2023
scheduled an oil change for a Tuesday. thought it was on the next week. turned out that it was the week after. so communication got crossed. but they got me in anyway, instead of coming ba thought it was on the next week. turned out that it was the week after. so communication got crossed. but they got me in anyway, instead of coming back the following week. they went out of there way to accommodate me so I wasn't wasting my time. More
by JT62469
Verified CustomerEmployees Worked With
Helpful September 17, 2023
Excellent customer service from beginning to end. Friendly, knowledgeable, and professional. Drove 2.5 hours to dealership and everyone was prepared and prompt. Worth the trip! Friendly, knowledgeable, and professional. Drove 2.5 hours to dealership and everyone was prepared and prompt. Worth the trip! More
by khensley18
September 16, 2023
Everyone was wonderful. Very courteous and kind. We definitely recommend them for anyone looking to buy a used or new vehicle. Very courteous and kind. We definitely recommend them for anyone looking to buy a used or new vehicle. More
by alburton
September 14, 2023
They were very nice and got me in a timely manner for my service. They were also very informative on stuff that was needed for my car! Would come back again!(: service. They were also very informative on stuff that was needed for my car! Would come back again!(: More
by BSKRABUTENAS
Employees Worked With
Rich Drennan
September 12, 2023
Everyone was very helpful and friendly. Tim was great to work with. They did a great job walking us thru the purchase and financing processes. . Tim was great to work with. They did a great job walking us thru the purchase and financing processes. . More
by cdalexand
September 12, 2023
Very friendly and greeted immediately upon pulling into the service area. The attendant was very friendly and helpful. the service area. The attendant was very friendly and helpful. More
by MARYHEISER
Employees Worked With
September 09, 2023
Never had any problems with the service department. Always took care of our needs in a reasonable time period. Always took care of our needs in a reasonable time period. More
by joracing
Employees Worked With
Other Employees :
Rich Drennan
September 09, 2023
Everyone is so kind & personable. I would definitely recommend everyone shop with Shields. 10/10 recommend. I would definitely recommend everyone shop with Shields. 10/10 recommend. More
by april4ransom47
