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Shields Auto Center
Rantoul, IL
777 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 777 reviews
December 15, 2020
Third vehicle purchased here and 0 complaints. The staff is wonderful and the service is excellent. Thank you Andre and the rest of the Shield's team. is wonderful and the service is excellent. Thank you Andre and the rest of the Shield's team. More
by Tracy
Helpful December 14, 2020
I stopped in to see about new truck prices an options and spotted a 1976 LTD that had been traded in and drove it home that afternoon spotted a 1976 LTD that had been traded in and drove it home that afternoon More
by largestev
Verified CustomerDecember 14, 2020
Recently purchased a used vehicle from them. The salesman was very friendly and let me test drive the car a few times while I was trying to decide. Other than a few minor details like a chip in the windshiel was very friendly and let me test drive the car a few times while I was trying to decide. Other than a few minor details like a chip in the windshield I didn’t notice before purchase and the vehicle not having an up to date oil change before it was sold, the experience was pretty hassle free. More
by SUSANFIELDS76
December 12, 2020
We came to Shields wanting to shop with our local dealer. Andrew was very helpful and made sure that we were treated fairly and that we got the best deal possible. We were very impressed with our overall exp Andrew was very helpful and made sure that we were treated fairly and that we got the best deal possible. We were very impressed with our overall experience and felt that we got a great deal. More
by Michael Suits
Employees Worked With
Ben Hall, Andrew Henson
December 10, 2020
They are always excellent to me! So appreciate Shields Auto for always taking care of my family and I and providing quality vehicles and service. Auto for always taking care of my family and I and providing quality vehicles and service. More
by shillelagh8750
December 07, 2020
The price i was given to replace a heater core was ridiculous. I figured 600, when I was told it was over 1000 I about had a heart attack. I purchased my truck and all my maintenance has been done a ridiculous. I figured 600, when I was told it was over 1000 I about had a heart attack. I purchased my truck and all my maintenance has been done at Shields. I'm about ready for a new truck and was talking to a salesman about a 2500 series ram but I don't know now. The service folks said the book said 7 hrs so thats what they go by. It's a 4.5 hr job per several maintenance shops. Shields is 50 miles from home, I chose them because of the people, not sure what has changed! More
by whitetail_725
December 04, 2020
I priced four tires at Parts Dept. They were priced very competitive. Tires were installed next day along with an oil change. Very pleased with the transaction !! competitive. Tires were installed next day along with an oil change. Very pleased with the transaction !! More
by jd619@aol.com
December 03, 2020
Great experience. Mark Keyes was very patient in showing me different vehicles to try out. He was very knowledgeable about each vehicle which made my decision process easier. me different vehicles to try out. He was very knowledgeable about each vehicle which made my decision process easier. More
by CATG1026
December 01, 2020
Larry, Ben and Theresa were great to work with and made my purchase very pleasant. Highly recommend this dealership! As a woman, they worked with me and didn’t look to the man as the purchaser. my purchase very pleasant. Highly recommend this dealership! As a woman, they worked with me and didn’t look to the man as the purchaser. More
by EAL5380
December 01, 2020
Very friendly. Excellent service fast work. No pressure on repairs or buying anything that I did not need. Price on service is very competative. will keep coming back. on repairs or buying anything that I did not need. Price on service is very competative. will keep coming back. More
by disco70sfreak2002
Employees Worked With
Tynan Hedrick
