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Sierra Toyota
Sierra Vista, AZ
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,234 reviews
September 28, 2022
The Sierra Vista Toyota dealership I always immaculate and professional. Mark, the service representative I worked with went out of his way to help solve my problem. Then he worked me in the same day to f and professional. Mark, the service representative I worked with went out of his way to help solve my problem. Then he worked me in the same day to fix the problem. More
by R.BERSANO
Verified CustomerEmployees Worked With
Other Employees :
The lady at the ‘counter’ was very pleasant and efficient.
September 28, 2022
Melanie has outstanding customer service. She made sure all of our concerns were addressed. She also made sure to get us scheduled for our next service. She made sure all of our concerns were addressed. She also made sure to get us scheduled for our next service. More
by michaelhopp00
Employees Worked With
September 28, 2022
Awesome experience. Everyone was very polite and friendly. I received a good deal on my trade in, and I love the truck that I purchased. Everyone was very polite and friendly. I received a good deal on my trade in, and I love the truck that I purchased. More
by cek79
September 28, 2022
Lynn and Andrea where ready and waiting for me to arrive including having the vehicle up front for me to see as I pulled up to the dealership. including having the vehicle up front for me to see as I pulled up to the dealership. More
by Dave K
September 28, 2022
Staff were friendly and customer service oriented. Ken and Myra are awesome to work with. Definitely 5 star rating Ken and Myra are awesome to work with. Definitely 5 star rating More
by Rollerprince
Employees Worked With
Other Employees :
Gilbert Diaz
September 28, 2022
No one notified me that my vehicle was ready to be picked up. What I don't like are the excuses giving to me as to why no one called up. What I don't like are the excuses giving to me as to why no one called More
by JEFF270
Employees Worked With
Other Employees :
Gilbert Diaz
September 27, 2022
I sold my car here last Saturday. Amazing deal, smooth transaction with no hiccups or problems. The representative Eric Morales, did an amazing job making the sell painless. Amazing deal, smooth transaction with no hiccups or problems. The representative Eric Morales, did an amazing job making the sell painless. More
by Seanw1313
Employees Worked With
September 27, 2022
This dealership was a pleasure to work with. After talking to most all of the dealerships in AZ while in search of a new rav4 trd, I’m so glad I stumbled apon Sierra Toyota. My first communicati After talking to most all of the dealerships in AZ while in search of a new rav4 trd, I’m so glad I stumbled apon Sierra Toyota. My first communication with them was when I was texting someone at 8am on a Sunday and they got back to me right away and answered my questions. No Mark ups, no dealer add ons, and they were willing to take a deposit and “order” the vehicle I wanted. Basically every other dealership was not willing to do any of those things or work with me at all. All the other dealerships were charging above MSRP, requiring dealer add-ons, and many of them wouldn’t even let you put down a deposit or get on any kind of waiting list. Ry’n was a joy to talk to, upfront, honest, kind, and helpful. It was the opposite of any experience I’ve ever had with a dealership before which is typically a nightmare. I couldn’t be happier!!! More
by Lauren Jerry
Employees Worked With
September 27, 2022
It has change and harder to get appointments. Had to come back after diagnostics a week later to have car fixed. That's the 2nd time this has happen. Not enough technicians. Had to come back after diagnostics a week later to have car fixed. That's the 2nd time this has happen. Not enough technicians. More
by Virginia2serve2
September 26, 2022
Their customer service is the best in Sierra Vista and I know if I have to drop off my vehicle, the repairs will be completed in a timely manner, and the costs are reasonable. know if I have to drop off my vehicle, the repairs will be completed in a timely manner, and the costs are reasonable. More
by david.matthews
