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Sierra Toyota

Sierra Vista, AZ

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Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,237 reviews

August 06, 2022

Huge thanks to Andrea at Sierra Toyota for being so friendly and helpful when it came time to sell my car. I had so many questions, but she was always available and responsive and set me up with an app More

by srosaryals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Cardines
August 05, 2022

Good work and service I will comeback again! !!me gusto el trabajo y el servicio yo soy Toyota 100% More

by YASMINORALI_TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
August 05, 2022

Big thanks to all the staff at Sierra Vista Toyota and to Ry’n Nabeeh for patiently working with my wife and I on buying the tundra truck. We are very happy with the purchase . Thanks again More

by Mikejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Allen
August 05, 2022

Toyota in Sierra Vista was very courteous and helpful, and finished my oil change within the hour. More

by hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena, Cassandra Bosley
August 05, 2022

Way to expensive and the work wasn't even necessary to do at the time. More

by HUGO.GONZALEZJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Pangus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Sierra Toyota responded

Hello Mr. Gonzalez, repairs recommended for your vehicle are to keep the vehicle operating at manufacturer standards which follow federal guidelines. We also use industry standard time guides for parts & labor quotes. After reviewing the quote given to you for your 07 Tundra, it's within the industry standard for your vehicle. If you would like to discuss this further please don't hesitate to reach out to me directly. austin@sierratoy.com or (520) 515-1671 Thank you, Austin Fornof Service Manager

August 04, 2022

Excellent service by all. They started on time and were accurate in their estimation of how long the service would take. They found some problems that they were able to fix More

by BUGLE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Quick service and very professional. Financing was quick and reasonable. Had issue with vehicle took care if problem promptly. More

by zonex49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

For years, My wife and I were truly impressed with Sierra Toyota Service. It appears there has been a less than desirable change in auto service. Had to take car in 3 times to have the problem correctly diag More

by Geneb528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Sierra Toyota responded

Hello Geneb, I'm sorry for your poor experience during your recent visit to the service department. I would like to further discuss your experience, please call or email me at austin@sierratoy.com or (520) 515-1671 Thank you, Austin Fornof Service Manager

Aug 04, 2022 -

Geneb528 responded

Hello Austin, For reference, the following Invoice #’s are provided for your convenience: Invoice #s: TOCS297537, 298187 and 298320. My concern: Why did it take this many Trips, in which it takes to hopefully, determine the ultimate issue? The time out of her schedule, fuel and overall inconveniences, we feel, we feel, are a bit excessive. Costs to us: over $300.00 for a tail light fixture that may have not been the issue initially, to include tail light bulbs that were purchased and replaced. Please Research and provide, if possible, a reasonable explanation as to why we should or shouldn’t, be satisfied with this experience. R, EBell

August 04, 2022

Sales person was very people friendly. Transaction happened what I know from experience the usual timly manner. More

by leisacotten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

By far the most enjoyable dealership I've ever dealt with! Lynn and R'yn know how to treat you and are not the typical "pushy salesman." We highly recommend going to Sierra Toyota from all the dealershi More

by doni.nicoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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