Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Toyota
Sierra Vista, AZ
5,228 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,228 reviews
May 15, 2022
From vehicle check-in to completion of service, I experienced professional and courteous service at Sierra Toyota, Sierra Vista, Arizona. The customer lounge and entire dealership clearly demonstrat experienced professional and courteous service at Sierra Toyota, Sierra Vista, Arizona. The customer lounge and entire dealership clearly demonstrates personal pride and commitment with a clean and comfortable dealership while I waited on vehicle maintenance service to be performed. More
by Karen O’Rahilly
Verified Customer
May 15, 2022
excellent service. good communication. reasonable prices. not a long wait. i am confident of their service good communication. reasonable prices. not a long wait. i am confident of their service More
by klarkea
May 14, 2022
Julie Ramirez was terrific! I'd highly recommend her. Informative, fun, no hassles. She set up my blue tooth for me. I'd highly recommend her. Informative, fun, no hassles. She set up my blue tooth for me. More
by LACOE
May 14, 2022
Explained twice about my problems and needs for my vehicle and only 1 was addressed.Very very poor customer service. vehicle and only 1 was addressed.Very very poor customer service. More
by cheryllegan4
May 14, 2022
Outstanding service from this dealership, I will continue to them for my Toyota service needs. to them for my Toyota service needs. More
by joedesgrossillier
Employees Worked With
May 14, 2022
Everyone was cordial and friendly. Car servicing took a little less than an hour. I was given work sheet of everything done. I like the big open waiting area with mags and tv. Car servicing took a little less than an hour. I was given work sheet of everything done. I like the big open waiting area with mags and tv. More
by EARLYWIN
Employees Worked With
Cassandra Bosley
May 13, 2022
Excelente atencion al cliente, el mejor precio que encontre en precios de llantas, personal muy amable. encontre en precios de llantas, personal muy amable. More
by autosjeronimo73
Employees Worked With
Other Employees :
Marvin Morris, Pablo Xibille, Brian Moldenauer, Scott Allen, Humberto Pena
May 13, 2022
Toyota quoted $220 installed vs $60 installed at another location for 1 tire pressure sensor. Just replaced cabin air filter a couple of days erfore, was told filter dirty. 3000 miles on new set of tires, location for 1 tire pressure sensor. Just replaced cabin air filter a couple of days erfore, was told filter dirty. 3000 miles on new set of tires, was told need to replace tire (nothing wrong with tire). Attempting to add these kinds of items to a routine service doesn't make for trust. Can not recommend Toyota service department, especially to vulnerable individuals. More
by ALAN
Employees Worked With
Humberto Pena
May 13, 2022
Always a pleasure with your positive staff. Tgey are very clear with communication of needed repairs . I appreciate that . Fast turn around Tgey are very clear with communication of needed repairs . I appreciate that . Fast turn around More
by BARBARAP
