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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,023 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,023 reviews

June 15, 2021

This dealership has very good customer service, maintenance service and sales service. We have loved our cars and would recommend them to anyone. Shop Smith Motor Sales! More

by staciemayer71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Stacie, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 15, 2021

I purchased my car in November 2020. I made a Service appointment because a service message displayed on my dashboard. I followed up with Sales to ask why service was needed. The issue was resolved. Crai More

by KERRYBLAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Kerry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roger and Craig delivered such a great experience!

June 14, 2021

I am extremely impressed with the outstanding customer service I receive at every visit. The staff is friendly and super knowledgeable. I appreciate the speedy service. More

by ODANISHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nicholas was able to help you out with your service visit. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 12, 2021

Always excellent service. Have been a customer for 23 years. Always have my cars serviced at Smith Motors. Both sales and service are always helpful. More

by TOMEILEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for your loyalty to us over the past 23 years.

June 12, 2021

I was very impressed by all the personnel I had dealt with at Smith’s. Everyone was professional and very knowledgeable about the vehicles and what I needed to do to get the vehicle I wanted. I would rec More

by jepage15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Despres,Loren Goldstein
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us, Roberta. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jun 12, 2021 -

jepage15 responded

My pleasure. Again thanks for everything

June 11, 2021

Brandy was very nice and good service I will recommend my friend to come here to buy a car. Thanks and have a nice day More

by ALTHAN.2005
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Wheeler
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle.

June 11, 2021

I had a good experience with my service on June 9. The service was prompt & everything was taken care of in a friendly & professional way. More

by LAJ51T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your kind feedback for our service team. We appreciate your business and look forward to serving you again soon!

June 10, 2021

David Penny is the service department was a pleasure to work with. Personable and professional. Work was completed in a timely manner and I was advised in detail as to what was being done More

by KCONWAY05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

June 10, 2021

This is my first time service visit with you guys. I m happy with my service particularly with Dave Penney. Dave is very professional with his work. My experience with Dave is very pleasant overall. More

by SANJAY PATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Sanjay, for your business and this review. We're happy to hear that Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2021

As usual great service. On our way to Bruins playoffs and the AC wasn’t working. Called you guys and Dave Penny took care of us. Had a loaner so we could get to the game. The problem was fixed and ewe pick More

by Pcfeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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