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Smythe Volvo

Summit, NJ

4.9
5,745 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,746 reviews

June 08, 2022

Their customer service is excellent. The technician advisor, Dina, listened very carefully when I was describing the technical problem about my Volvo and she made sure the technical iss More

by Marisarah2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Smythe Volvo responded

Dina is excellent at what she does and thank you for taking the time to share your experience.

June 08, 2022

I highly recommend Smythe Volvo! This is the 2nd vehicle I've purchased through Bob Cerza and my experience overall was great. Bob is easy to deal with and a straight shooter. The se More

by keith s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 12, 2022 -

Smythe Volvo responded

Awesome review, and thank you. Bob is a straight shooter and you see those sentiments reflected in most of his reviews. Thank you for choosing Smythe Volvo.

June 08, 2022

She was wonderful and very attentive and professional. She made my appointment easy and the staff are lovely. More

by amorgannj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Jun 12, 2022 -

Smythe Volvo responded

So is a great person and a very professional member of our team. On behalf of behalf of Sue and our service team thank you for taking the time to share your experience and thank you for your business.

June 08, 2022

Kyle, Jeffrey and Francine were Great! Answered all my questions and took time to explain everything to me! More

by Cubbie22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jeff Morocho
Jun 12, 2022 -

Smythe Volvo responded

Kyle, Jeffery and Francine are a great team and thank you for saying so. We hope you have many safe and happy miles in your new car.

Jun 12, 2022 -

Cubbie22 responded

Thank you for all of your help and time.

June 08, 2022

Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai More

by Noel Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Vasquez
Jun 12, 2022 -

Smythe Volvo responded

This is a fantastic review. Thank you for taking the time out of your day to share your experience of market our team. We are fortunate to have customers like you.

June 07, 2022

Our experience at Smythe working with both Shaun and Lou was great. They are passionate about the brand and explained the process clearly. Tom sat with us and explained the cars functionalities which was re More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou, don’t recall his last name , Shaun Hayes
Jun 12, 2022 -

Smythe Volvo responded

Thank you for posting this five star review. Your experience is one way strive to provide all our customers.

June 07, 2022

Kyle was great to work with, as were Jeff and Abood. Kyle made the experience of buying a car very easy. Jeff explained the working of my XC60 very thoroughly, better than anyone ever has for any previo More

by Lisa R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jun 12, 2022 -

Smythe Volvo responded

We appreciate this fantastic review. We are fortunate to have such a great team. We look forward to seeing you in the service drive at your for schedule maintenance.

June 05, 2022

Douglas was very helpful and professional. I had tire issue and brought car in without appt. He was able to get me scheduled and resolve the issue within a couple hrs. I have worked with Dougl More

by Tkwood7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Smythe Volvo responded

Our service team excels with unexpected repairs. No one plans to have a flat tire and it is important for us to do all we can to get you back on the road as soon as possible. Thank you for taking the time out of your day to share your experience.

June 05, 2022

Kyle in sales was great when we purchased our 2 Volvos, a real professional! A few weeks ago he and Doug in service helped me with a minor issue and saved me time and an unnecessary service visit! Polite, co More

by JJames22
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Smythe Volvo responded

I must agree with you Kyle and Doug are real pros. It is rewarding for them and our team to read your review. Thank you for taking the time to post.

June 04, 2022

Smythe Volvo was great to work with. They offered the best rates so we drove in from CT for our car. Easy transaction and thorough instructions! More

by Maris Cohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Henry Padilla Jr
Jun 12, 2022 -

Smythe Volvo responded

Great review, and glad to hear it was worth the trip. Thank you for taking the time to share your experience. We hope you have many safe and happy miles in your new car.

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