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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,247 Reviews

2,247 Reviews of South Bay Hyundai - Service Center

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April 26, 2025

Good experience. Wish they would have washed the car. Nicole was fabulous and cares about her clents More

by beckbruhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback! We're happy to hear you had a good experience and that Nicole provided you with excellent service. We truly appreciate your trust and will definitely take note of your comment regarding the car wash. We strive to provide a full experience, and your feedback helps us improve. We look forward to serving you again soon!

April 25, 2025

Scheduling appointment was quick and easy. Was greeted and assisted as soon as I pulled up. Car was serviced and exterior washed in a timely manner. More

by dlewisbayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for your great feedback! We’re so glad to hear that your appointment was quick and easy, and that you were well taken care of from start to finish. We strive to make every visit as smooth and efficient as possible, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

April 18, 2025

they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
Apr 22, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

Overall, they did a good job. They just had a few mess-ups. They lost my car keys at the end and it took them forever to find them and get me my car back. They were also supposed More

by margojackson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Apr 15, 2025 -

South Bay Hyundai responded

Thank you for your honest feedback. We're glad to hear that, overall, your experience was positive, but we truly apologize for the inconvenience caused toward the end of your visit. Losing your keys and returning your car without an expected wash is not the level of service we strive for, and we understand how frustrating that must have been. Your comments are being shared with our team to ensure we improve in these areas moving forward. We appreciate your patience. If there’s anything more we can do, please don’t hesitate to reach out.

April 15, 2025

Good service provided and a convenient location. Nice waiting area since the remodel of the dealership. More

by bradfrrd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

South Bay Hyundai responded

Thank you so much for the kind words! We're glad you enjoyed our convenient location and the newly remodeled waiting area—creating a comfortable space for our guests was a top priority. We appreciate you choosing us and look forward to seeing you again!

April 15, 2025

great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
Apr 16, 2025 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

April 09, 2025

Great experience. Sales person Omar was exceptional in every way. Met all my expectations from arrival to final purchase at the end. More

by dtobinbb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

South Bay Hyundai responded

Thank you for the wonderful review! We're so glad to hear you had a great experience from start to finish, and that Omar took such great care of you. He truly goes above and beyond for our customers. We'll be sure to share your kind words with him — congratulations on your purchase, and we hope you’re loving your new vehicle!

April 09, 2025

All around fast and excellent service both times I have been there. I highly recommend More

by kuticheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Ramon
Apr 10, 2025 -

South Bay Hyundai responded

Thank you so much for the great feedback! We’re thrilled to hear that you’ve had fast and excellent service both times you’ve visited. We truly appreciate your recommendation and look forward to welcoming you back next time!

April 08, 2025

fast and great service, very good customer service. would definitely return, was a walk-in and still didn't take too long. More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

South Bay Hyundai responded

Thank you so much for the kind words! We're thrilled to hear you had a smooth and positive experience, especially as a walk-in. Providing fast, friendly service is what we strive for, and it's great to know we delivered. We truly appreciate your support and look forward to welcoming you back anytime!

April 08, 2025

This is my first Hyundai and I Must say you all hire very good staff. Everyone was so pleasant especially the attendant who took care of me. I told him my horn wasn’t working after I pulled up, he poppe More

by seanpiterpater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
Apr 09, 2025 -

South Bay Hyundai responded

Welcome to the Hyundai family, and thank you for the amazing review! We're thrilled to hear your first experience with us was a 10/10. It means a lot to know our team made such a great impression—especially the service attendant who went above and beyond to fix your horn on the spot. We truly appreciate your kind words and look forward to being here for you every step of the way with your new Hyundai!