
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Very good visit for service Service was easy and very timely. Dropped car off and was called once service was completed. Checked out and was very pleased with overall visit Service was easy and very timely. Dropped car off and was called once service was completed. Checked out and was very pleased with overall visit More
Outstanding Wonderful,quick experience me and my wife was very impressed by how smooth things went with our purchase of our new vehicle. Thank you very much Wonderful,quick experience me and my wife was very impressed by how smooth things went with our purchase of our new vehicle. Thank you very much More
Scammers I would highly discourage anyone from buying a car from these crooks! We were never informed of a "dealer prep fee" which is a complete scam! We were I would highly discourage anyone from buying a car from these crooks! We were never informed of a "dealer prep fee" which is a complete scam! We were told the price and that they would absolutely not come down on anything. We loved the car and it was gently used with minimal miles. We were the last customers, literally kept everyone there late signing paperwork and the salesman, Ron made sure we knew he was put out by it when he had to pull his laptop back up. We were told this is the amount+taxes and doc fees approximately $1495. I did not question the higher amount listed as the selling price because it looked right. Only to discover after we left that we were charged an additional $1595 for dealer prep, which was wrapped up in the sale price. We purchased the car on Monday and after several phone calls and voicemails we finally received a return call late on Friday. Dealer prep involved driving it up to the front door and handing us only 1 key. We asked for the spare key and apparently there wasn't one and were not willing to do anything about the key other than call the previous owner. At that point, we were told multiple times that we bought a used car. It is a used car but over 30k, we weren't driving something off a buy here pay here for$1500. I feel like the price tag for their made up prep fee was close to the other price for taxes and was never mentioned so that's their way of getting one over on you. Especially after reading that many others had this same issue with varying price tags. The salesman Ron was so unprofessional, swearing the entire time and smoked twice. Once before he got into the car for the test drive, we had to wait for him to smoke and then while we were discussing purchasing the car. Do not do business with this shady and unprofessional dealership, no matter how good of a deal you think you are getting, they will add your savings to dealer prep. As far as the key, we have called the dealership and Mark agreed to pay half of the price of $300, claiming that's their cost More
Outstanding Sevice I must say Bobby, Ryan, Tom are outstanding! An absolute pleasure to deal with and they represent your organization in the most customer service po I must say Bobby, Ryan, Tom are outstanding! An absolute pleasure to deal with and they represent your organization in the most customer service positive way. Cannot stress enough their professional and friendly demeanor in explaining my options for purchasing my new 2019 Jeep Cherokee!! In reality the whole team was wonderful. Jim Costello also is incredible in his experience and customer service. I will recommend to everyone!! Thanks More
Recall They were able to take care of my recall and change my oil .. I would deathly take my truck back ..... good service at a good price They were able to take care of my recall and change my oil .. I would deathly take my truck back ..... good service at a good price More
I had a great experience here I was just coming here to look at some cars not knowing I would leave out with a brand new suv. Everyone here was very friendly and made you feel welc I was just coming here to look at some cars not knowing I would leave out with a brand new suv. Everyone here was very friendly and made you feel welcome. John Buchanan really help with me getting the truck I been wanting and made sure he did everything he could to satisfy me. I really appreciate him and will be sending people to him. More
Excellent and fast service I had an appointment for an oil change on Saturday and they took me right in and within an hour my car was ready. I will be back! I had an appointment for an oil change on Saturday and they took me right in and within an hour my car was ready. I will be back! More
I'm just glad they were able to fix my car and save me time My family has dealt with Denny Guest for a very long time and have bought numerous vehicles from his dealership and referred others to buy there My family has dealt with Denny Guest for a very long time and have bought numerous vehicles from his dealership and referred others to buy there More
Amazing! I had a great experience here! The team here worked hard to get me a great deal! I will send everyone i know to John Lipe! I had a great experience here! The team here worked hard to get me a great deal! I will send everyone i know to John Lipe! More
Thank you joe I came in for a basic oil change, on my way in my tire started loosing air. Joe was very friendly and very prompt with my service. He showed me a grea I came in for a basic oil change, on my way in my tire started loosing air. Joe was very friendly and very prompt with my service. He showed me a great oil change package and helped me with the nail in my tire. I was in and out in a very timely manner and they communicated with me every step of the way. Thank you More