Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
10,461 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,462 reviews
March 07, 2026
Southern Team Nissan doesn’t care about their customers satisfaction and more importantly their safety. Specifically Greg Shortridge. They have replaced 5 front struts since December and are now replacing satisfaction and more importantly their safety. Specifically Greg Shortridge. They have replaced 5 front struts since December and are now replacing the 6th. I went into the dealership and explained my concerns for reliability and safety at this point. I wanted to trade for a brand new 2026 Frontier for $43k. Mr. Shortridge twisted my words, basically told me that he didn’t care, he was only going to offer me blue book value and wanted me to absorb $10k in negative equity. Once I got my warranty refunded, it was only going to be about $6-7k but he twisted my words around and then told me to see myself out instead of coming to a professional calm resolution. He stormed out of the office and left me sitting. Southern Team cares more about $6-7k than they do customer satisfaction or safety. I have never been treated so unprofessionally and seen a “general manager” throw a tantrum and storm out like a child. Nissan should be ashamed and embarrassed. They should have been reaching out to me to solve this, but instead threw me out of the dealership instead. More
by tyuzzell
Verified CustomerMarch 07, 2026
Everything was as expected. Comfortable and they had my car ready pretty quickly. They also gave it a little wash and that was a nice perk. Comfortable and they had my car ready pretty quickly. They also gave it a little wash and that was a nice perk. More
by tamtom.6262
Employees Worked With
Melissa sigmon
March 07, 2026
Clean bathrooms and waiting area, inviting, courteous and the waiting area made waiting more pleasant. the waiting area made waiting more pleasant. More
by MAR13BRU
Employees Worked With
March 07, 2026
Efficient, thorough and friendly. Melissa is always excellent at communicating scope of work, giving me benefit of any discounts available and helping me prioritize maintenance. Melissa is always excellent at communicating scope of work, giving me benefit of any discounts available and helping me prioritize maintenance. More
by KDCLARK
Employees Worked With
Melissa Sigmon
March 07, 2026
Very good Everyone very professional and knowledgeable. And clean facility and many cars to choose from And clean facility and many cars to choose from More
by SCDISM
March 06, 2026
The service department is the worst I've ever encountered. I literally had to argue that I had a recall multiple times just to get scheduled way over a month out. For an airbag issue, this is encountered. I literally had to argue that I had a recall multiple times just to get scheduled way over a month out. For an airbag issue, this is absolutely unacceptable! I hate this dealership and hate their whole process. I'm considering another VW purchase but I'll never give this s hole dealership a penny. More
by MARKDIFFERENT
Employees Worked With
Other Employees :
I can't recall the large number of staff I was in contact with. It was several!
March 06, 2026
Great customer service No Great prices Waiting area was very comfortable Coffee was really good very comfortable Coffee was really good More
by ZIMMERP
March 06, 2026
Awesome, helpful, answered all questions. I'm very pleased with my new Forester All those words describe my experience with sales and especially the salesman Aure’lien I'm very pleased with my new Forester All those words describe my experience with sales and especially the salesman Aure’lien More
by JW.HARTLESS
March 06, 2026
Good service will come back Good service will come back don't like surveys Happy new year don't like surveys Happy new year More
by jscuda1973
