Southern Team Hyundai Nissan Subaru Volkswagen

This was our first new car buying experience. We are so happy to have dealt with Southern Team Subaru! David Nicely was such a pleasure doing business with. He was super communicative and was alw We are so happy to have dealt with Southern Team Subaru! David Nicely was such a pleasure doing business with. He was super communicative and was always willing to help. The process was explained well and we never felt pressured. We couldn't be happier with our new 2022 Subaru Forester Wilderness! It's a dream, and David and Southern Team helped us every step of the way. Thank you all so much! More

Setting up appointment was excellent. Too many unanswered phone calls and no status updates during repair 3 calls to operator followed by 3 voicemails and no call backs. 4th callI insi Too many unanswered phone calls and no status updates during repair 3 calls to operator followed by 3 voicemails and no call backs. 4th callI insisted operator find shuttles phone number and then I called to get picked up to get face to face re status. More

Great! Everyone was pleasant and on top of things as soon as i arrived. All my questions were answered. Everyone was very professional. I'll see them at my Everyone was pleasant and on top of things as soon as i arrived. All my questions were answered. Everyone was very professional. I'll see them at my 20k mile service More

My experience at Southern Team was really great. David Nicely was incredibly helpful and got me into the car that was perfect for me! Thank you for your help and service. David Nicely was incredibly helpful and got me into the car that was perfect for me! Thank you for your help and service. More

The Subaru Team rocks! Awesome staff! Never have any complaints. Highly recommend purchasing a Subaru. Awesome staff! Never have any complaints. Highly recommend purchasing a Subaru. More

Had a 8am appointment for a oil change and was out by 845am. Very friendly. The service department was very clean. 845am. Very friendly. The service department was very clean. More

I've never had an issue with nissian. The sale advisors are always helpful. I'm over 100,000 miles and never had to have any major work done. Keeping up on your car maintenance is very im The sale advisors are always helpful. I'm over 100,000 miles and never had to have any major work done. Keeping up on your car maintenance is very important. More

Their service department is what made me even entertain the idea of purchasing a new Nissan. the idea of purchasing a new Nissan. More

I used to love First Team, but new ownership has changed things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I was told it was next in line to go into the shop. I was flabbergasted!! My time is valuable and this was a waste. I was offered the option of taking my car and going home and rescheduling. I said no thank you, but please understand how frustrating it is to have an appointment and have my time wasted. I was then told that the appointment time is only to be “allowed” to check my car in to the service station; the rest was whenever the technicians were available. Are you serious? An hour and 40 minutes later (and no car wash), it was ready. They also claimed I needed new wiper blades, but when I stated they were replaced at my last oil change 2 months prior, I was told I must have been lied to (by the same dealership), and then my wipers were brought to me with 2” on each end torn off and flapping. Hilarious. I had just washed my windshield on my way there and would have noticed. I may not return for the routine maintenance I have kept on the car I bought there brand new 5 years ago. Terrible new management. Also, everyone looked sloppy and unprofessional, which was never the case previously. 4 of our family cars have been purchased at First Team; Southern Team will likely not get our future business. More

did not get a phone call back from someone about the complain I had about service. complain I had about service. More