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Subaru of Jacksonville
Jacksonville, FL
8,206 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,206 reviews
March 20, 2024
My experience with my salesperson, Matt, and finance manager, AJ, was the best I have had! As a mom with children teaching driving age, I feel like I am always buying a car and the experiences in the pa manager, AJ, was the best I have had! As a mom with children teaching driving age, I feel like I am always buying a car and the experiences in the past have always been contentious. Subaru of Jacksonville on Atlantic, Matt and AJ changed all do that. The treated me with honesty and respect. We laughed and joked through the process and I absolutely love my new car. The customer service will definitely have me coming back. More
by michellemincey65
Helpful March 19, 2024
PERFECT IN EVERY WAY. .. THIS IS MY 5TH SUBARU... 3 SUBARUS WERE PURCHASED AT SUBARU OF JACKSONVILLE... WONDERFUL EXPERIENCE IN PURCHASING A 2024 ASCENT.. JERRY JOHNSON .. THIS IS MY 5TH SUBARU... 3 SUBARUS WERE PURCHASED AT SUBARU OF JACKSONVILLE... WONDERFUL EXPERIENCE IN PURCHASING A 2024 ASCENT.. JERRY JOHNSON - THANKS FOR YOUR SALES HELP... More
by Dan18Lucky
March 19, 2024
I stopped in this dealership to just try out a Subaru and I was going to try out a Nissan also. Andrew introduced himself and I told him mostly what I was looking for. He is a very competent person and sal I was going to try out a Nissan also. Andrew introduced himself and I told him mostly what I was looking for. He is a very competent person and salesman, not pushy. I told him I wanted maybe a 2023, it would be in my price range. He showed me on the computer some 2023”s and we would look at them, also he told me about a 2024, then one of the managers would drive home at night, and it was marked down. I wanted to look at it first, and fell in love with it. Then we went for a ride and I got to drive it and really fell in love with this car. It is mine now, and thanks to Andrew. He is thoroughly a good personality and salesman to be a benefit to your company. More
by connie2lar
Employees Worked With
March 18, 2024
Dave Bailey is an exceptional individual who is well versed in all aspects of his sales position. He understands the true meaning of "Customer Service" and delivers it without hesitation at all times. versed in all aspects of his sales position. He understands the true meaning of "Customer Service" and delivers it without hesitation at all times. He is a definite asset to Subaru of Jacksonville. More
by smullins20
March 18, 2024
The second car we bought at the dealership. The customer service was excellent. And the people friendly and helpful.. we would recommend to anyone the services and products you provide. The customer service was excellent. And the people friendly and helpful.. we would recommend to anyone the services and products you provide. More
by Erikhollander47
March 17, 2024
Excellent customer service. Matt Mowatt made the buying experience so easy to get my Subaru Forester. Matt Mowatt made the buying experience so easy to get my Subaru Forester. More
by blythejtb
March 16, 2024
I’ve had an ongoing issue related to the door chime going off, while the car was not running. Took it in and talked with Brad North, who actually listened to me, and worked to resolve the issue. Brad North i off, while the car was not running. Took it in and talked with Brad North, who actually listened to me, and worked to resolve the issue. Brad North is a real asset to Subaru of Jacksonville! More
by Mathenys
Employees Worked With
Other Employees :
Eric Matthews
March 16, 2024
Customer service is above and beyond anything I have experienced in the past. No pressure from the sales person, Kyle, or AJ, in finance. Everyone I encountered at Subaru of Jacksonville was wonderful a experienced in the past. No pressure from the sales person, Kyle, or AJ, in finance. Everyone I encountered at Subaru of Jacksonville was wonderful and that is the reason I purchased my car there. I also purchased a service plan so I will be returning often. Thank you for such a welcoming and educational experience. More
by debbiehrach
March 16, 2024
My 2019 Outback was broadsided and totaled on March 1. That evening I called Jerry Johnson and told him I needed a new Outback. I called Jerry at SoJax Subaru, because he sold me my 2019 Outback and I kne That evening I called Jerry Johnson and told him I needed a new Outback. I called Jerry at SoJax Subaru, because he sold me my 2019 Outback and I knew I could trust him to treat me well in 2024. SoJax Subaru and Jerry Johnson are professional, attentive, accommodating and eager to please. Jerry listens to your needs and goes out of his way to fulfill them. More
by Wals5260
March 16, 2024
Kyle and Ryan were both awesome to work with! Kyle answered all my questions about my new Forester, and working with Ryan in finance was beyond easy! Kyle answered all my questions about my new Forester, and working with Ryan in finance was beyond easy! More
by bostonbruins89
