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Subaru of Jacksonville

Jacksonville, FL

5.0
9,507 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,507 reviews

June 09, 2023

I had a good experience when I went in for my first service for my vehicle. More

by Ljm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Subaru of Jacksonville responded

We are happy to read you had a good experience getting your Subaru serviced. We look forward to seeing you again!

June 09, 2023

Just bought a 2024 Subaru Cross Trek for the wife 06. 08/2023. I was working with a SALEMAN named Mathew Mowatt . The Subaru corporation as well as Subaru of Jacksonville should be happy that Mathew Mowat More

by rthoughton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Serrano
Jun 09, 2023 -

Subaru of Jacksonville responded

We are so happy to see that Matt gave you and your wife a great experience. Welcome to the SOJAX family! Enjoy your new Subaru!

June 08, 2023

I had the best experience at this dealership. I was treated with respect and dignity. Kp really cared about my fears and doubt and actually took them away. I really appreciate him. I was with m More

by tunikia757
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylief "KP" Peebles
Jun 09, 2023 -

Subaru of Jacksonville responded

We are so happy to read about your awesome experience with our team - we strive to be different than other dealerships! Welcome to the SOJAX family and we look forward to seeing you again!

June 08, 2023

My wife and I had a great experience at this dealership! Everyone we came across was nice and welcoming! Never felt pressured or rushed. Our salesman John Pitts was very friendly, personable, and boy did he More

by Maverick&Goose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Serrano
Jun 09, 2023 -

Subaru of Jacksonville responded

Congrats on your New Subaru! We are so happy to read you had a great experience at SOJAX and with our team. Thanks for choosing us and welcome to the family!

June 07, 2023

Thank you for your patient and service! super nice!!!!! I changed car last minute and he was realy cool! no pressure at all when looking at cars!!!! and super friendly too! I love my impre More

by andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barba
Jun 08, 2023 -

Subaru of Jacksonville responded

Hi Andrea! We are so happy you are loving your new 2024 Impreza (they are AWESOME!) and had such a great experience with our team. We are always here to help. Thanks for being part of our SOJAX family!

June 06, 2023

Every person I dealt with at Subaru of Jacksonville ("SOJAX") was customer-focused, friendly, competent, helpful and professional. Kylief "KP" Peebles was my main contact throughout the process, all o More

by rspooner001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Savannah O'Connor, Kevin Hickle - both very helpful , Kylief "KP" Peebles, Eric Serrano
Jun 06, 2023 -

Subaru of Jacksonville responded

We are so happy to read our team - especially KP - was able to help you with your new Subaru! Thank you for the kind words and welcome to the SOJAX family! We truly have the best team around.

June 06, 2023

Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. More

by Ryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Subaru of Jacksonville responded

Thank YOU for trusting us to take care of your Subaru. We love having you as part of our SOJAX family!

June 06, 2023

Great place great people Everyone is very nice and helpful answering all our questions Buying process was very easy Ray was amazing More

by MikeL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Powdrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Subaru of Jacksonville responded

Mike, we are happy to read you had an easy time! Thank you for the great review and for being part of our SOJAX family. Congrats on your new Subaru!

June 06, 2023

The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More

by Mikey16D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Jun 07, 2023 -

Subaru of Jacksonville responded

We're so happy to read about your awesome experience with our team! Thanks for being part of the SOJAX family!

June 05, 2023

Easy to work with, smooth transaction. Very welcoming in store and responsive online or by phone. More

by fioremd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Subaru of Jacksonville responded

We are glad you had a such a great experience with our team! Thank you for choosing us and being part of our SOJAX family.

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