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Subaru of Jacksonville

Jacksonville, FL

5.0
9,282 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,282 reviews

April 09, 2023

Sabino was great and answered every question. He was very knowledgeable and easy to deal with. More

by wrwhite174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Subaru of Jacksonville responded

We're so happy to hear you had a great experience with Sabino (we agree that he is great!). Thank you for being part of our SOJAX family!

April 08, 2023

Mike Needham and Sabino Martinez spent a great deal of time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. More

by drcj55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Subaru of Jacksonville responded

We're so sorry you had any issues at all, but we are glad our team helped you take care of them! Thank you for the kind review and being part of our SOJAX family!

April 08, 2023

Extremely helpful and super courteous, definitely recommend this dealership to anyone! You’ll never be disappointed More

by c.s.warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Rhone
Apr 10, 2023 -

Subaru of Jacksonville responded

WOW! Thank you for your kind words and great feedback! We appreciate you being part of our SOJAX family and we look forward to seeing you again!

April 08, 2023

Friendly and trustworthy. Buying my WRX was fast. The time I spent with AJ and Ray was pleasant and natural. No high stress sales tactics, no uneasiness. Throughout the entire More

by jbrown898
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Powdrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

jbrown898 responded

Thank you guys for the experience of buying a new car, look forward to visiting your team for maintenance.

Apr 10, 2023 -

Subaru of Jacksonville responded

Thank you so much for the great review and kind words about our team; we truly try to make purchasing a vehicle stress-free and fun! We hope you're loving your new WRX and we look forward to seeing you soon. Welcome to the SOJAX family!

April 08, 2023

As for the service center, everyone was very helpful and courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will More

by d.capers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Subaru of Jacksonville responded

We're so happy you had such an awesome experience with Mike and the SOJAX team. Thanks for being part of our family!

April 07, 2023

Mike is great in service. Thanks for the tips on my windshield! Great customer service More

by Tmkramer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Subaru of Jacksonville responded

We're so you had such a great experience with Mike! Thanks for being part of our SOJAX family and we look forward to seeing you again!

April 07, 2023

I have only been twice-the first experience was fine my second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immed More

by MKV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Subaru of Jacksonville responded

MKV – this review concerns us and your experience is not how we do business. Please send us a message with the best contact information to get in touch with you so we can work this all out. Thank you for letting us know and we look forward to remedying this.

April 07, 2023

The service people were so nice and helpful! They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. More

by corkieshelts30
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Jim Besemer, Emily Billman
Apr 10, 2023 -

Subaru of Jacksonville responded

We're so glad you had such a great experience with our team! Thank you for the kind words, great review, and for being part of our SOJAX family!

April 07, 2023

As always Danny in the service department did a great job, and there team of mechanics did a great job on my vehicle. More

by Father of a very happy new driver
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Subaru of Jacksonville responded

Danny is awesome and we're so happy to see you have that experience with him. Thanks for being part of our SOJAX family!

April 06, 2023

The guys are always nice and respectful. Also take the time to explain everything so it is very understandable. More

by Mpwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Subaru of Jacksonville responded

We're so happy to read you have a great experience with our team! Thank you for the kind words and being part of our SOJAX family!

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