Subaru of Jacksonville

Helped us find the right car, at the right price. Matt was very helpful and sociable! Matt was very helpful and sociable! More

Matt M. was our salesman. I would recommend him for everyone to go and see. He is extremely knowledgeable, honest, and very helpful. He goes above and beyond was our salesman. I would recommend him for everyone to go and see. He is extremely knowledgeable, honest, and very helpful. He goes above and beyond when it comes to selling a car. I rather have him as opposed to the pushy salesman trying to make a dollar. When I said no and I was serious he respected that and helped me find another vehicle that would work for me. He offered to drive almost 2 hours to my home to help us get our van. He made it easy for my husband to test drive the van by bringing it to him directly as he wasn’t able to leave the job site due to work demands. I never dealt with anyone like him. He is very personable and I would say this dealership will really grow with him on their team. I told my family already when they need a car go see him. Honesty goes a long way not the pushy salesman’s trying to make the biggest dollar but he actually cared about me as a happy customer too. He is more valuable that way to anyone who employs him. Thank you so much Matt. The dealership is clean welcoming and everyone stops to say hi and acknowledge you. The only downfall is the sales manager does not work enough to make a deal on a price. I bought a used car and it was advertised good price however it’s basically is what you pay is that price and the fees for dealer tax tag and title. There is no let’s make a deal.Not a lot of wiggle room. More

Met with Kevin Hickle (in sales) and he was awesome in helping us resolve our issue. Would recommend this dealership to everybody. helping us resolve our issue. Would recommend this dealership to everybody. More

Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. service. Looked at a new car with Matt and appreciated his time. More

Dave Bailey and Subaru of Jacksonville made this the most pleasurable car purchasing experience I've had in 53 years. They were great and everyone I came into contact with were professional and friendly.They pleasurable car purchasing experience I've had in 53 years. They were great and everyone I came into contact with were professional and friendly.They couldn't have made this easier or more pleasant. More

Customer service was outstanding we only waited approximately 30 minutes without an appointment. We had just an oil change done. approximately 30 minutes without an appointment. We had just an oil change done. More

I had a ten am appt for 150,000 mile service and loaner car was ready to go! car was ready to go! More

Mark Ogden is a true sales professional. He knows the Subaru products inside and out. He actually made the car buying experience fun. It was my first time sitting in a Subaru and I quickly j He knows the Subaru products inside and out. He actually made the car buying experience fun. It was my first time sitting in a Subaru and I quickly joined the club. The whole staff was attentive and even the other salespeople went out of their way for me. It’s clearly a business that treats their employees well. The credit manager, Ovidio, was excellent too. This Jacksonville, Florida car dealership is worth the trip if you don’t live in the area. There were no surprises and none of the wild add-on fees that many large dealerships are charging these days. Congratulations to the Porter family and Mr. Kane for running a top notch dealership! More

John is very professional and is great at his job. I will be in to purchase a car soon. Thanks I will be in to purchase a car soon. Thanks More

Steve was so helpful and responded quickly to requests for information. He spent about 2 hours patiently showing me every feature -- inside and out -- on my new Subaru. When I had a mechanical question th for information. He spent about 2 hours patiently showing me every feature -- inside and out -- on my new Subaru. When I had a mechanical question that required additional research, he brought a technician from the service department over to explain. He gave me his contact information and told me several times to give him a call or stop by the dealership if I had any questions. Really appreciate the customer service at this dealership. More