Subaru of Jacksonville

A Sales Rep by the name of Dave Bailey had helped me to pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. More

Everyone was very respectable and just overall appreciative to have me there. My experience was an A++ appreciative to have me there. My experience was an A++ More

I have purchased a number of new cars up to my experience with Mark at Subaru of Jacksonville. Each time it was stressful, back and forth between multiple dealers, high pressure sales, sneaky financing. So w with Mark at Subaru of Jacksonville. Each time it was stressful, back and forth between multiple dealers, high pressure sales, sneaky financing. So when my wife and I were looking for a new car, I was prepared for a few weeks of stress. My wife was very particular with what she wanted, which normally would make the process and negotiations even more stressful. Emailing multiple dealers from Jacksonville to Tampa, only a few responded outside of form email "come in and see what we have". Alice at Subaru of Jacksonville was one of the only that responded not like a robot, and with exactly what my wife wanted! Despite feeling in a corner now we found exactly what she wanted, I was completely blown away by Subaru of Jacksonville and Mark's approach to sales. Straight forward, no sneaky tactics. We walked in, test drove, and discussed out-the-door pricing to our satisfaction in one sitting. I would typically have to walk to get what I see as a fair deal. We got that in the first shot, and after our bank's documents were worked out with Ryan,we went back in to pick up and do orientation. Subaru of Jacksonville is passionate, realistic and fair. I would happily work with them for our next car (I am surprised I am saying this about a dealer). Mark went the distance to make the process work (including running out to the street to return a forgotten personal item). My MIL even got a mug, so happy MIL! It will be hard not to look at a new vehicle for myself when we go up to pick up the last of our accessories on order! More

Everyone, from the moment my wife and I entered the showroom to driving off with a new vehicle, was extremely professional and personable. David Baily was especially pleasant and professional throughou showroom to driving off with a new vehicle, was extremely professional and personable. David Baily was especially pleasant and professional throughout the entire process. He was knowledgeable about the various models we looked at and how various systems worked, i.e. smart phone applications to operate functions. Both David and the dealership were also good at negotiating a price that was agreeable to both parties. More

We highly recommend Subaru of Jax. We have always had excellent service when car shopping here. We have purchased 3 Outbacks, 1 Outback Wilderness & 1 Forester here. Bruce Holmes wor We have always had excellent service when car shopping here. We have purchased 3 Outbacks, 1 Outback Wilderness & 1 Forester here. Bruce Holmes works hard to get the price we are asking for. Go to Subaru of Jax & ask for Bruce! More

I’m a Subaru guy and have owned lots of different models and across multiple dealerships. I needed a change from my Forester and KP was the one who hooked me up! He greeted me like I was family when I came and across multiple dealerships. I needed a change from my Forester and KP was the one who hooked me up! He greeted me like I was family when I came in and helped me find my next ride. The car is amazing and KP was super knowledgeable on all the features it had to offer. I’ll be back here for my next purchase! More

KP really took care of us with our purchase. We are always nervous about the car buying experience but he made me feel at ease and made this a wonderful experience. Anyone in Jacksonville who ne We are always nervous about the car buying experience but he made me feel at ease and made this a wonderful experience. Anyone in Jacksonville who needs a car should save their time and go directly to KP! More

Mr. Sabino was my salesman. Very generous, courteous, respectful, a true professional. Thanks for helping me make a great purchase. respectful, a true professional. Thanks for helping me make a great purchase. More

what I expected to be a dreadful experience (car buying) turned out to be pleasant, John Pitts and his assistant, Anna Woodward, were extremely helpful and knowledgeable. Both exceeded my expectations when turned out to be pleasant, John Pitts and his assistant, Anna Woodward, were extremely helpful and knowledgeable. Both exceeded my expectations when it came to setting on a price for my new car. I definitely will be recommending this dealership to all my friends!! More

Nando, was great to work with. Went over the car with us and much more . Enjoyed our time with him Went over the car with us and much more . Enjoyed our time with him More