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Subaru of Jacksonville
Jacksonville, FL
9,433 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,433 reviews
February 28, 2022
Very neat, friendly and accommodating. Mr. Jerome answer and explain all of our concerns and also shares some of his suggestions. Mr. Jerome answer and explain all of our concerns and also shares some of his suggestions. More
by Mkathselga
February 28, 2022
Always super nice and helpful. Great staff and great service. I won’t take my car anywhere else. Great staff and great service. I won’t take my car anywhere else. More
by Penny Janeway
Employees Worked With
February 28, 2022
Customer service at Subaru of Jacksonville Service Dept. Is excellent. Mike Needham is personable, knowledgeable and customer focused. Is excellent. Mike Needham is personable, knowledgeable and customer focused. More
by Susan Kay
Employees Worked With
February 28, 2022
It was nice working with Jerome at Subaru of Jax. They helped me with a great deal on a car. I wish they could’ve worked with me a little more to meet all my needs, all and all I was satisfied with t They helped me with a great deal on a car. I wish they could’ve worked with me a little more to meet all my needs, all and all I was satisfied with the car I purchased. I wish there was a little more care put into working on customer’s need and making sure that I’m comfortable and super excited about buying a car on my own, however some of it felt rushed and I didn’t feel like they worked with me completely on everything I needed. I turned down a different deal on the word that they’d get me to the same price point but I ended up being over by 2,000 or losing my warranty. I wish I didn’t get have to choose but I ended up removing the warranty in order to stay in my budget that I was promised they’d work with. I also wish they would’ve offered more of an experience before my purchase. I understand they brought it all the way to Georgia from Jax, but I wish I was offered a test drive a little run down on how the car works etc. I was given the papers to sign and a brief second to read them over and then that was it. I’ve been trying to watch videos and read the manual to work the car on my own which I do not mind. But touching back on providing a better experience for the customer and making sure they meet my needs, there is definitely some room for improvement. Great car just not super satisfied with the end all result. Thank you Subaru! More
by imariallen352
Employees Worked With
Other Employees :
Jerome Rhone
February 28, 2022
Very satisfied with all customer service. All of my questions answered and everyone put in great effort to help me get the exact car I wanted. Will be staying with the Subaru family long-term All of my questions answered and everyone put in great effort to help me get the exact car I wanted. Will be staying with the Subaru family long-term. Jerry was the best, very sweet and great communication on my car order. Easiest car process I've had. No crap, very fair trade value and payment options. More
by Eve Brown
February 27, 2022
Ray was a pleasure doing business with. He answered every question with a smile. He was super knowledgeable about the brand. I will recommend everyone to see Ray!!!! He answered every question with a smile. He was super knowledgeable about the brand. I will recommend everyone to see Ray!!!! More
by djfatzinger
February 27, 2022
Awesome people to work with. Mark was great! Honest and upfront. No hidden fees or last minute add ons. Listened to what I wanted and didn’t try to talk me into anything. Mark was great! Honest and upfront. No hidden fees or last minute add ons. Listened to what I wanted and didn’t try to talk me into anything. More
by corovski
February 27, 2022
Juan Hernandez went above and beyond. He made sure all of my questions were answered. Very professional and personable. This is the type of person you want to come across when purchasing He made sure all of my questions were answered. Very professional and personable. This is the type of person you want to come across when purchasing a vehicle (from a dealership) because the process can becomes tough at times. I never once felt that he was trying to "game" me or provide me false information "just to get a sale". I look forward to working with Juan in the near future and because of my recent experience, Subaru of Jacksonville will be the only dealership I deal with moving forward. Thanks Juan More
by Merrill T Nanton IV
Employees Worked With
Juan Hernandez
February 27, 2022
Great customer service. The staff is very professional and very knowledgeable on the vehicles on the lot. The staff is very professional and very knowledgeable on the vehicles on the lot. More
by Alijhondroe Wiley
Employees Worked With
February 27, 2022
I worked with John V. And he was great! He was so personable when I first started looking, updating me on the tracking of my vehicle, personally giving me a run down on ho And he was great! He was so personable when I first started looking, updating me on the tracking of my vehicle, personally giving me a run down on how the vehicle operates, and checking in on me after the first couple of weeks of having my car. He even sent me a handwritten thank you card and a birthday card! This dealership truly makes you feel valued as a customer. More
by Scoutchaires
Employees Worked With
