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Subaru of Jacksonville
Jacksonville, FL
9,439 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,439 reviews
January 31, 2022
Brought car in for 30K Check; Arrived 10 minutes early and immediately checked in. Estimated up to two hours for work to be completed and finished in 90 minutes. I had a list of questions about lights on and immediately checked in. Estimated up to two hours for work to be completed and finished in 90 minutes. I had a list of questions about lights on the instruments panel all were answered. Very pleasant experience. More
by lwmartin06
Employees Worked With
Service Advisor Gabriel Mulkey was most helpful
January 31, 2022
Responsive to internet inquiries. Honest price quote. No hidden fees. Excellent customer service. Highly recommend! hidden fees. Excellent customer service. Highly recommend! More
by Mbaetz42
January 31, 2022
We have just recently purchased a brand new 2022 Subaru Forester. We worked with Mark Ogden, who was absolutely fantastic. He was extremely transparent with all of our questions relating to the car and fin Forester. We worked with Mark Ogden, who was absolutely fantastic. He was extremely transparent with all of our questions relating to the car and finances. He was not pushy and demonstrated to be extremely knowledgeable about Subarus. When it came to the finances, we worked with Ovidio Cirtina. He too answered all of our questions professionally and we enjoyed working with these gentlemen. We looked at other Subarus both within and outside the area. This dealership has the best prices and truly demonstrated how much they value their customers. I would highly recommend this dealership for anyone interested in purchasing a Subaru. More
by Cate
January 30, 2022
My wife and I bought a Forrester and an Impreza back in 2014 from Gerry and Juan at Subaru of Jacksonville FL and we’ve never gone anywhere else since, nor do we intend to. The gang at this fine establish 2014 from Gerry and Juan at Subaru of Jacksonville FL and we’ve never gone anywhere else since, nor do we intend to. The gang at this fine establishment are exactly our speed. No pressure, laid back, super helpful and friendly. They make everything EASY. Now it’s 2022 and we’re been leasing new cars with them every few years! 7 vehicles between my wife and I. Juan Hernandez delivered my 22 Impreza to me a few days ago and we spent 99% of the time just catching up about life and having a few laughs. We love everything about Juan and Gerry at Subaru of Jacksonville FL and we look forward to seeing them again in 3 years. More
by Toc2275
January 29, 2022
Great experience no dealer markups my vehicle was close to MSRP, unlike other dealers that are selling on cars.com for MSRP and then try to up charge you and before you know it’s another 10,000 on top of to MSRP, unlike other dealers that are selling on cars.com for MSRP and then try to up charge you and before you know it’s another 10,000 on top of the selling price. Bruce was easy going no pressure sales was very up front and helpful. Would buy a again. More
by bbusby12
January 29, 2022
Loved working with Bruce Holmes! Extremely knowledgeable and was able to answer any questions or concerns that I had. He helped me get my Outback and I couldn’t be happier! and was able to answer any questions or concerns that I had. He helped me get my Outback and I couldn’t be happier! More
by Nancy
Employees Worked With
January 29, 2022
Excellent and accommodating.Go out of way to please. Best service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get wh service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get what needed to be done and provide a loaner . In my book , he is tops . Dr. James Porterfield Jr More
by Jmpjunior
Employees Worked With
January 29, 2022
From beginning to end there was absolutely no pressure. Our dealer Jerry Johnson was the best and very knowledgeable and happy to help. Would recommend this dealership to anyone. Our dealer Jerry Johnson was the best and very knowledgeable and happy to help. Would recommend this dealership to anyone. More
by williamsnorma80
January 29, 2022
David was very friendly and accommodating. He went above and beyond to make sure we got what we wanted. I couldn’t be happier. and beyond to make sure we got what we wanted. I couldn’t be happier. More
by Kelsey Brown
January 29, 2022
Excellent experience. This is our second lease with Juan. He's friendly and extremely knowledgable. John also was very helpful .. We lease every three years and appreciate the trust we have with our salesme He's friendly and extremely knowledgable. John also was very helpful .. We lease every three years and appreciate the trust we have with our salesmen! More
by mck
