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Subaru of Jacksonville

Jacksonville, FL

5.0
9,297 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,297 reviews

May 05, 2021

John was extremely helpful! This was my first time buying a car, and he made the process so easy for me. He went above and beyond to make sure I was happy with my car. I would recommend him and this dealersh More

by Kaylee Ervin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

I really like how flexible they were with my schedule and how easy it was to trade in my cars for the new one. Great people in every aspect and made the setting very relaxed. More

by Jovanny Hyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Jacobs, Dave Bailey
May 04, 2021

My experience with the actual service of my vehicle was ok and yet to be seen if it’s worth it. My experience with getting my car detailed was horrible, they waived the fee but wasted my time. The experi More

by Kentsr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Subaru of Jacksonville responded

We are sorry to see the troubles you had with the detail company and a member of our team. We have notified the department managers. Thank you for your feedback, we always learn from it!

May 04, 2021

My service advisor, Mike, and the service manager, Craig, take great care of my car. The work was done well and I was in and out. Thank you for another perfect visit. You guys are awesome. More

by Stacy G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 04, 2021

Professional and efficient service installing a trailer hitch. Team completed the work 30 minutes early and got me out the door so I could enjoy the rest of my weekend. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

As ALWAYS, excellent service from a well trained and professional staff 🤗 We are on number 2 and just waiting the 2022’s to get here 🤗 More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

John, Ryan and Jerry! Awesome guys! Wonderful service!!!! John worked his magic in the sales department!! Ryan was great in financing! Great service as always! Thanks guys will be back again!!! More

by Fullers12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

I've never been disappointed in bringing my car here. Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about More

by easydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
May 03, 2021

I have always had a great experience with the service department and now, after buying a new car, the experience was just as great! Bruce (sales) was wonderful and patient and Ryan (finance) was a breeze More

by Brittany Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
May 02, 2021

AMAZING SERVICE!!! From the moment my husband and I entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" More

by ONE SATISFIED CUSTOMER!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barba
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