
Subaru of Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,297 reviews
John was extremely helpful! This was my first time buying a car, and he made the process so easy for me. He went above and beyond to make sure I was happy with my car. I would recommend him and this dealersh a car, and he made the process so easy for me. He went above and beyond to make sure I was happy with my car. I would recommend him and this dealership to everyone who is looking for a Subaru. Thankyou John and Subaru of Jacksonville! More
I really like how flexible they were with my schedule and how easy it was to trade in my cars for the new one. Great people in every aspect and made the setting very relaxed. how easy it was to trade in my cars for the new one. Great people in every aspect and made the setting very relaxed. More
My experience with the actual service of my vehicle was ok and yet to be seen if it’s worth it. My experience with getting my car detailed was horrible, they waived the fee but wasted my time. The experi ok and yet to be seen if it’s worth it. My experience with getting my car detailed was horrible, they waived the fee but wasted my time. The experience ordering a second key also horrible, I had to call them ( when they assured me they would call me) to see if it had arrived and when I went to get it programmed it was the wrong key, again they waived the programming fee but again wasted my time! More
My service advisor, Mike, and the service manager, Craig, take great care of my car. The work was done well and I was in and out. Thank you for another perfect visit. You guys are awesome. take great care of my car. The work was done well and I was in and out. Thank you for another perfect visit. You guys are awesome. More
Professional and efficient service installing a trailer hitch. Team completed the work 30 minutes early and got me out the door so I could enjoy the rest of my weekend. hitch. Team completed the work 30 minutes early and got me out the door so I could enjoy the rest of my weekend. More
As ALWAYS, excellent service from a well trained and professional staff 🤗 We are on number 2 and just waiting the 2022’s to get here 🤗 professional staff 🤗 We are on number 2 and just waiting the 2022’s to get here 🤗 More
John, Ryan and Jerry! Awesome guys! Wonderful service!!!! John worked his magic in the sales department!! Ryan was great in financing! Great service as always! Thanks guys will be back again!!! John worked his magic in the sales department!! Ryan was great in financing! Great service as always! Thanks guys will be back again!!! More
I've never been disappointed in bringing my car here. Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about him. Thanks, Gabriel!!! More
I have always had a great experience with the service department and now, after buying a new car, the experience was just as great! Bruce (sales) was wonderful and patient and Ryan (finance) was a breeze department and now, after buying a new car, the experience was just as great! Bruce (sales) was wonderful and patient and Ryan (finance) was a breeze to work with! Highly recommend Subaru of Jacksonville! More
AMAZING SERVICE!!! From the moment my husband and I entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" experiences we've ever had the privilege of encountering. Our salesman, Steve Barba, was polite, kind, knowledgeable, and did not make us feel rushed or "pushed" in any way to make a hasty decision. He provided the information we needed to make a well-informed choice and gave us the time to think it over without the usual "pressure tactics" you might experience at other dealerships. Thank you, Steve! It was such a pleasure working with you! Manager, Ken Chancey, was gracious in accepting our offer for the "used" GMC Acadia, and the service department worked in a timely manner to make the necessary repairs after the pre-sale inspection showed a few areas that needed tending. Ryan, in the finance department, maneuvered us through the paperwork with ease, and we enjoyed his wit and humor as well. The attentiveness to detail and the overall atmosphere of the experience as a whole was honestly, wonderful! They even bought us lunch when the vehicle was not quite ready for pick up when we arrived, and Steve filled up the gas tank at a local station before we left for home. One more trip to the dealership several days later for an unforeseen issue with the A/C was met with the same quality of service and personal attention as when we signed the papers and handed over the cash!!! Keep up the amazing work! You're doing an AWESOME JOB, Subaru of Jax!!! We'll definitely be recommending you to everyone we know! Thank you for all your hard work!!! P.S. Though we only saw him at the door upon arrival, Josh Strickland made us feel as welcome as if he had been the one to sell us the GMC. Thanks Josh for the warm smile and good ole' Southern hospitality! More