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Subaru of Jacksonville
Jacksonville, FL
9,285 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,286 reviews
March 13, 2021
Great people; Great attention to detail . The best car buying experience in my 50+ years of purchasing cars. Highly recommend! Mark Ogden and AJ Miller were very friendly and did a fine job of taking car buying experience in my 50+ years of purchasing cars. Highly recommend! Mark Ogden and AJ Miller were very friendly and did a fine job of taking care of my questions. This dealership is a 10! More
by fmfdochawk
March 13, 2021
This was our first purchase of a car since 2004. We had a truly wonderful experience. Jerry Johnson and Ovidio Cirtina worked and treated us in a very professional and outstanding manner. We would not he a truly wonderful experience. Jerry Johnson and Ovidio Cirtina worked and treated us in a very professional and outstanding manner. We would not hesitate to return to this dealership for a future car purchase. More
by RAN
March 12, 2021
Ryan was very attentive to my needs and did excellent job taking care of my problem. So far I am very impressed with the Subaru of Jacksonville. taking care of my problem. So far I am very impressed with the Subaru of Jacksonville. More
by WALTERK
Employees Worked With
March 12, 2021
We love this dealership! We have purchased 3 Subarus and wouldn’t consider going elsewhere. The attention to detail, the friendliness, expertise in providing information and genuine patience and caring are wouldn’t consider going elsewhere. The attention to detail, the friendliness, expertise in providing information and genuine patience and caring are delightful. More
by nancmc
March 11, 2021
Easy to deal with, no hassling and accepted responsibility for errors and made it right. This is the second car I have purchased from them, even though I live in Charleston, SC. responsibility for errors and made it right. This is the second car I have purchased from them, even though I live in Charleston, SC. More
by WEEZY29487
Employees Worked With
Juan Hernandez
March 11, 2021
Wow... I really appreciate all they did for me. Jerome was my sales represenative. He really took care of me. I really appreciated his demenor. He seemed really interested in helping me find the right ca was my sales represenative. He really took care of me. I really appreciated his demenor. He seemed really interested in helping me find the right car. I think I will go back if I need another car! Thanks Gerome. More
by Twallace
Employees Worked With
Jerome Rhone
March 11, 2021
Excellent Service. Mike Needham was very clear and explained things well. Friendly atmosphere. He followed up as promised and reported my roof rail molding to Subaru. explained things well. Friendly atmosphere. He followed up as promised and reported my roof rail molding to Subaru. More
by Nolefan6353
Employees Worked With
March 11, 2021
Mike Needham is the best service advisor I’ve had the pleasure of doing business with. He took care of all my needs and explained the repairs in detail. Saved me a little money too. Thanks to SOJAX! pleasure of doing business with. He took care of all my needs and explained the repairs in detail. Saved me a little money too. Thanks to SOJAX! More
by Ryan M
March 10, 2021
We had a great experience at Subaru of Jacksonville! From beginning to end, the staff goes above and beyond. Mark was such a pleasure to work with and truly listened to what we wanted. AJ took care of From beginning to end, the staff goes above and beyond. Mark was such a pleasure to work with and truly listened to what we wanted. AJ took care of our financials and was very friendly and attentive. I appreciate that both men were not pushy when it came to adding on extras. We love our 2021 Subaru Forrester and Subaru of Jacksonville! We highly recommend them. More
by tlsreedy
March 10, 2021
I was at Subaru because I had a dead battery - the 2nd one in 3 years. The first time I was in and out with a brand new battery because the car was still under factory warranty. When I had a dead bat one in 3 years. The first time I was in and out with a brand new battery because the car was still under factory warranty. When I had a dead battery for the 2ND time, I was very upset because a battery should last longer than 18 months. The car was no longer under warranty, however; the battery came with a 30 month warranty. When I arrived at the dealership with the dead battery, I was initially told I would receive a new battery - which is what I wanted. Imagine my dismay when after waiting over 2 hours, I walked outside and see your tech trying to CHARGE THE OLD BATTERY. After several conversations and more time, I was told I would get a new battery. When I arrived home, I looked under the hood and it looks like the old battery was only recharged....doesn't look like a new battery, and I received no paperwork indicating it was a new battery. If this battery dies after 18 months, I will NOT buy another Subaru from this dealership. I have purchased 2 Outback models since 2010 from your dealership. The one I am now driving might well be the last purchase More
by Thomas L Halpin
Employees Worked With
