Subaru of Jacksonville

Great. Quick. Easy. My experience, from the first phone call to driving off the lot, was great, quick, and easy. I highly recommend Juan. He did everything he said he w My experience, from the first phone call to driving off the lot, was great, quick, and easy. I highly recommend Juan. He did everything he said he would do and lived up to every promise. More

Vehicle purchased: used vehicle (2011 Honda Odyssey) I'll be honest in that I normally avoid car dealerships. I'm not a good negotiator and prefer to deal with private owners. But living in Pennsylvania, I'll be honest in that I normally avoid car dealerships. I'm not a good negotiator and prefer to deal with private owners. But living in Pennsylvania, I needed a dependable car that was in good shape. Several sales people helped me over the phone prior to my trip down, and all were very accommodating, answering all my questions, and even taking the time to talk to a friend that I sent over to check out the van. I arrived on a Saturday, so the dealership was rather busy. Still, all involved were helpful and made sure I was taken care of. I and my family were even offered refreshments several times from various sales people. That being said, Steve Barba rose above all. Such a kind man, and very interested in all of us. That in itself made me feel very comfortable in purchasing from SOJax. He dealt with me often over the phone, and was never too busy for us to talk. This is very important before making a 900 mile trip to buy a car. I can't overstate how much his disposition helped to allay my fears of dealing with a dealership. He saw me through the entire process right down to the point of me getting in the van and driving off. If you are purchasing a vehicle from SOJax, you have to go see Steve! He has a loyal customer in me from now on. More

I love Subaru of Jax I live over an hour away and still I wouldn’t go anywhere else to get my 2016 Subaru Outback serviced. Friendly efficient and effective service! I live over an hour away and still I wouldn’t go anywhere else to get my 2016 Subaru Outback serviced. Friendly efficient and effective service! More

One-year scheduled maintenance Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right away... in and out in about half an hour... with a quick vacuuming and wash, as well! We want to thank Mike, Gabe, and Dan for their excellent and courteous service... as always at Subaru of Jacksonville. We love the Forester! More

Straight forward sales approach. I went into the dealership with the intention of test driving a few models and then maybe coming back if I didn’t find something else that suited my n I went into the dealership with the intention of test driving a few models and then maybe coming back if I didn’t find something else that suited my needs. But after driving the Outback there was no way I was leaving without buying it. Sabino took great care of me and made sure I knew everything about the car I was buying. Great experience overall. More

Review of Service Department Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional re Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional repair everyone in the department is extremely personable and friendly. I would like to commend Christian for his attention to my repair. He explained what was done and delivered the car before the time I expected. I have no reservations recommending the quality of Subaru of Jacksonville’s service department. Each time I have needed their service I have come away extremely impressed with the outcome of my visit. More

Fabulous Subaru Dealership! The Subaru of Jacksonville dealership continues to go above & beyond in all areas of the dealership in both Sales & Service. I have been a customer fo The Subaru of Jacksonville dealership continues to go above & beyond in all areas of the dealership in both Sales & Service. I have been a customer for the last 11 years and each time I return to find even more improvements to provide excellent customer service. A very professional group of folks! More

Superlative dealership Outstanding sales experience with Kimberly Schneid and Nando Dipasquale! Greatly appreciate Daniel Kane's efforts getting great financing and Fina Outstanding sales experience with Kimberly Schneid and Nando Dipasquale! Greatly appreciate Daniel Kane's efforts getting great financing and Finance Manager A.J. Miller for his efficient service. Our service and sales experience since 2016 with our first Crosstrek and 2017 BRZ was consistently flawless. My wife and and are in sales and we spent a lot of time in our vehicles. Everyone were professional and courteous during our time at the dealership getting 2 new 2019 Crosstreks. Thank you Subaru of Jacksonville! More

Couldn't be happier! I purchased a 2019 Subaru Forester from Sean Lee of Subaru of Jacksonville. He was very professional and I appreciated the time he took to explain th I purchased a 2019 Subaru Forester from Sean Lee of Subaru of Jacksonville. He was very professional and I appreciated the time he took to explain the features of the Forester and answered any question I asked. This dealership was a pleasure to work with. More

Stellar Service Department This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and e This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and efficiently with smiles and true concern. We appreciate you! You treated us like family. More