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Subaru of Jacksonville
Jacksonville, FL
9,541 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,541 reviews
September 17, 2019
Above and Beyond Service My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 S My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 Subaru Crosstrek. Our intentions were to bring the roof rack home and do the install ourselves. We met with the service manager (Mike) who said that he can install the roof rack for us while we wait. Mike walked us to a restaurant located next door and assured us that our vehicle would be ready when we return from lunch. When we returned to the dealership, our vehicle was ready as promised. The roof rack was professionally installed in short period of time. The knowledgeable staff in this dealership made us feel very comfortable throughout our visit. I recommend this dealership for servicing your vehicle. Subaru of Jacksonville gets a 5 star rating from my wife and I. Thanks to the service manager (Mike) and all the employees that made our visit superb. Maricel & Paul Zachensky More
by Superb Experience
Employees Worked With
Other Employees :
Jennifer Becker
September 16, 2019
required maintenance Always a good experience when Dan, Mike M., or Gabe are helping take care of us! There is always someone that greets you promptly, with a smile, and t Always a good experience when Dan, Mike M., or Gabe are helping take care of us! There is always someone that greets you promptly, with a smile, and they get you in and out quickly! More
by Valerie Howard
Employees Worked With
Other Employees :
Mike McClennon, Gabriel Mulkey
September 16, 2019
had service done They did a excellent job Everyone is real friendly and they get the job done quickly and efficiently. the experience was very positive and not at all stressed. They did a grea Everyone is real friendly and they get the job done quickly and efficiently. the experience was very positive and not at all stressed. They did a great job of explaining what had been completed. More
by blair guy
September 15, 2019
Always a good experience I have been using this dealership for years and am never disappointed. Everyone is very kind and they get the job done quickly and efficiently. I have been using this dealership for years and am never disappointed. Everyone is very kind and they get the job done quickly and efficiently. More
by cherylzimm
September 15, 2019
Very Positive Experience I have had a lot of stressful experiences shopping and buying cars, but the experience at Subaru of Jacksonville was very positive and not at all stre I have had a lot of stressful experiences shopping and buying cars, but the experience at Subaru of Jacksonville was very positive and not at all stressful. Jerry Johnson was very understanding and did a great job of explaining the vehicle and options to me. More
by ASB2002
September 14, 2019
Solid customer service Nando listened to our needs and was very patient while we made our decisions. We were offered a good trade in value as well. Overall a Great experienc Nando listened to our needs and was very patient while we made our decisions. We were offered a good trade in value as well. Overall a Great experience! More
by Dbrennan
Employees Worked With
Nando DiPasquale
September 14, 2019
Fast and courteous! My service call was handled quickly and efficiently without an appointment. Danny (who also actually sold me my car last year) was very courteous, as My service call was handled quickly and efficiently without an appointment. Danny (who also actually sold me my car last year) was very courteous, as was Gabe out in the actual garage area. More
by Happy Camper
September 14, 2019
No pressure Friendly service with no pressure. Sarah had great knowledge of the vehicle and was able to explain all the new features to us. Financing went very Friendly service with no pressure. Sarah had great knowledge of the vehicle and was able to explain all the new features to us. Financing went very smoothly and both Sarah and Mike were great to work with. More
by Meadows
Employees Worked With
Mike McCormack, Sarah Burns
September 14, 2019
Awesome customer service! This is the BEST dealership I've ever been to bar none. No pressure. Attentive to details. Customer service was top notch! Thank you Subaru on At This is the BEST dealership I've ever been to bar none. No pressure. Attentive to details. Customer service was top notch! Thank you Subaru on Atlantic Blvd. More
by Happy customer
Employees Worked With
David Dombrowski, Lindsay Carter
September 13, 2019
Best Service Visit Ever! Went in for an oil and filter change and tire rotation. Met at the car by service tech - got everything they needed from my VIN number - no forms to Went in for an oil and filter change and tire rotation. Met at the car by service tech - got everything they needed from my VIN number - no forms to fill out/sign. Battery failed a test and was replaced on warranty. Advised that engine air filter should also be changed, as it had been 18,000 miles. Full vehicle inspection was done, plus the above work and a free carwash. Start to finish it took 35 minutes. Absolutely awesome customer-focused operation. More
by BD
Employees Worked With
Should have paid more attention - one of the ladies did the initial intake, Gabriel Mulkey
