Subaru of Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,227 reviews
Service review Great, friendly service from Joesph Rodriguez and Steven Wall to resolve a puzzling recurring problem with some kind of pressure leak. Ended up being Great, friendly service from Joesph Rodriguez and Steven Wall to resolve a puzzling recurring problem with some kind of pressure leak. Ended up being something small, a cracked gasket on my gas cap, but they really went out of their way to make up for the trouble. I'm a new Subaru owner and so far I am extremely happy with the entire customer experience. More
Sean Lee was great My wife and I purchased a new Subaru from Sean. He was very nice and professional. Already told my friends and family members to see him. My wife and I purchased a new Subaru from Sean. He was very nice and professional. Already told my friends and family members to see him. More
No Issues? Was Nice? First time buying from a dealership and TBH my dad did all the hard work because I had no clue. Dealer was nice enough, gave us water in the hot hot h First time buying from a dealership and TBH my dad did all the hard work because I had no clue. Dealer was nice enough, gave us water in the hot hot heat. I didn't want to buy a new car but LOVE my subaru, especially the heated seats now that I am living in the frozen hellscape of the North. I really don't have anything bad to say about the buying experience. More
Juan is amazeballs Juan is a sparkling majestic beauty. He is the unicorn of salespeople. Once you are in his presence you are immediately calmed and brought into a hall Juan is a sparkling majestic beauty. He is the unicorn of salespeople. Once you are in his presence you are immediately calmed and brought into a hallucinogenic car buying experience. His knowledge is expansive and dedication to finding the most amazing vehicle for our needs. Ok so on a serious note he bent over backwards to get me the deal I needed and the car ordered before I was about to bust out our second born, and then even delivered it to me! More
Great buying experience!! Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. S Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. Service is also top rate! You can’t go wrong at Subaru of Jacksonville!!!! More
Building Future Business I have purchased many cars in the last 34 years and I have never had an experience like I had with Subaru of Jacksonville and their team. To start wit I have purchased many cars in the last 34 years and I have never had an experience like I had with Subaru of Jacksonville and their team. To start with Juan Hernandez worked hard find the right car with the right options. He explained the differences in the 2017 and 2018 Outback's. The evaluation and handling of the trade were quick and fair. The of the pricing of the new car and deal sheet were clear. He then handled the paperwork with little stress before handing us off to AJ the finance manager. AJ was fast and clear with a large amount of information. He led us through all parts of the loan and answered al questions. Once done we were met again by Juan who then set up a return visit for us to go over the electronics of the car. This was time well spent as the system would otherwise take hours if not days to learn. I have had four Subaru's over the years and can easily say that this was the best customer experience I ever had. Thank you for giving me the "A" team to work with. More
Awesome Experience This was our first time going to a Subaru dealership and definitely WILL NOT BE OUR LAST! Ryan listened to our needs and met them. This was our 19 yea This was our first time going to a Subaru dealership and definitely WILL NOT BE OUR LAST! Ryan listened to our needs and met them. This was our 19 year old son's first time purchasing a vehicle on his own. He was able to get our son approved and in a nice Subaru Outback with low payments! Super excited to spread the word to go to this delearship and ask for Ryan!!! More
Another good experience, as expected I chose this dealership because I remembered Jerry Johnson from previous visits. Even though my other purchase was nearly 20 years ago, I remembered t I chose this dealership because I remembered Jerry Johnson from previous visits. Even though my other purchase was nearly 20 years ago, I remembered the professionalism, courtesy and straightforward transaction from then. I hoped Jerry was still there, and he is. At many dealerships sales personnel come and go, but here they tend to stay for a very long time. I think that attests to the overall integrity of the place. Every other person that I spoke with, either casually or as part of the process, was equally accommodating and friendly. I would highly recommend this dealership to anyone in the market for a car. More
Our First Subaru When we arrived at the dealership Josh greeted us almost immediately. He was friendly and let us lead the discussion and express what we were interest When we arrived at the dealership Josh greeted us almost immediately. He was friendly and let us lead the discussion and express what we were interested in. He was never hovering or anxious in any way, as sales people often can be. We never felt any pressure to move at any pace in the process other than our own. Everyone we dealt with was friendly, courteous, knowledgeable about their area and very helpful. Everyone we dealt with spoke highly of the owner and management, and the dealership appeared to have a high employee retention rate. My wife and I commented to each other about this: We felt if the employees are treated this well, we had confidence we would be as customers. Probably our best automobile purchase experience. Thank You! Bob and Frances More
It was great. No pressure Bruce (our salesman) was fantasti I hate buying a vehicle! The experience is always over whelming. I always feel like I was taken advantage of. But not here. This was the first tim I hate buying a vehicle! The experience is always over whelming. I always feel like I was taken advantage of. But not here. This was the first time my wife has not walked out of the dealership within the first ten minutes. More