Subaru of Jacksonville

Great buying experience.. Went to look at a vehicle.. and ended up purchasing the vehicle with a very pleasurable transaction..everyone was helpful and friendly..price was good Went to look at a vehicle.. and ended up purchasing the vehicle with a very pleasurable transaction..everyone was helpful and friendly..price was good and fair...not pushy listened and helped out...would but from again More

Great Dealership Subaru Of Jacksonville I have been shopping for cars all my life and never enjoyed the experience until I went to Subaru of Jacksonville. They were very helpful and took in I have been shopping for cars all my life and never enjoyed the experience until I went to Subaru of Jacksonville. They were very helpful and took into account that my health is not good and brought me a selection to choose from in my price range. Sabino Martinez took such wonderful care of my husband and I. Phil Porter, the owner was so helpful and generous donating to my cause and making sure that I could find a car at a price I could afford. Eluding to my cause, I have stage 3 breast cancer, digestive disease and 4 days before my mastectomy our home and both cars were lost in Hurricane Irma. Thank You so very much Phil. More

John Pitts made buying my new 2018 Forester FUN and easy! John made this car buying experience (1st one in 12+ years) enjoyable and easy. He tailored my options to meet my needs and wishes (visibility, safet John made this car buying experience (1st one in 12+ years) enjoyable and easy. He tailored my options to meet my needs and wishes (visibility, safety, economical, interior protection from pet passengers) completely. The initial price quoted matched what I expected after having done MUCH research online and when I returned to the dealership a week later, after tweaking my options list and ready to buy, my final price and options available on my car were better than expected. The entire process was easy and low-key. Follow up calls and emails from Tiza and Joy were pleasant. Mike in Finance made finalizing the deal easy. John noted which days of the week meet my needs for service and because I don't know when I'll hit 1000 miles on my new car, we did not schedule that check-up but he made sure I know about it so I can schedule when it happens. More

Juan H- genuinely sincere, amazing service These guys are the number one Subaru dealer for a reason! I knew I wanted a crosstrek, I called Juan up and just asked for his best price on th These guys are the number one Subaru dealer for a reason! I knew I wanted a crosstrek, I called Juan up and just asked for his best price on the online build I did. I was quite happy when he gave me a price lower than my already extensive research suggested. I was waiting for the catch, there was a small catch which was pretty awesome. I put a deposit over the phone. And was told my build would be delivered in about 5 weeks. Great. I got a phone call early saying car arrived early and I could come pick it up. Now the catch, since the time I made my deal Subaru came out with a $500 coupon, I did not even know about it, Juan said they were going to take another 500 off my price! Ok, serious integrity here! The promo came out after my deal, other dealerships would not have done this! Did I mention they donated to my favorite charity, ASPCA, on my behalf. Oh, there is more, not Subaru, but this dealer specifically extended my maintenance...on them. All I would say to a potential customer is that this dealership works on reputation, repeat customers, and recommendations. I would have never ever used the words honesty and integrity when talking about a car dealership, so congratulations Subaru of Jacksonville there is a first for me. More

Juan was great! Juan has been my sales person for several years now. He is responsive and honest with every sale. He handles my questions and concerns with a caring a Juan has been my sales person for several years now. He is responsive and honest with every sale. He handles my questions and concerns with a caring attentive nature. Dan has also been great with me. He has given fair and competive pricing. More

Fantastic Service Friendly, courteous, lovely service from Danny! He replaced my tire for free when I should have been charged $30! He treated me like family. Thanks Friendly, courteous, lovely service from Danny! He replaced my tire for free when I should have been charged $30! He treated me like family. Thanks. More

Amazing customer service Ok, full disclosure, this is my second review and a follow up to my first one which I rated them slightly lower for forgetting to put the air valve ca Ok, full disclosure, this is my second review and a follow up to my first one which I rated them slightly lower for forgetting to put the air valve cap back on. I knew that it was a minor minor thing (I have owned classic fussy British cars); however, I was on vacation and was trying to figure out where to go to buy a new one. Enter, the wonderful service rep. He called and asked about my missing cap (I had posted that in my review), and suggested that he send me one. "Awesome" I shouted, looking at my husband rolling his eyes. Five days later I returned home to find a new tire valve cap in the mail. I can't even tell you how impressive that is. A little thing, but one that means that there are still those folks willing to go the extra mile. Thanks. Almost makes me wish I lived in Northern Florida (but only almost). More

Very easy to work with. Quick, efficient and knowledgeable. The experience here was so markedly better than a recent South Florida experience. I took a few minutes to let Danny hear about the difference. I wo The experience here was so markedly better than a recent South Florida experience. I took a few minutes to let Danny hear about the difference. I would drive from South Florida to Jacksonville in the future. He may be new, but he did a great job. Simply outstanding. More

Excellent Service Excellent service from start of sales experience to closing – vehicle selection, test drives, explanation of features, price offered, trade-in allowan Excellent service from start of sales experience to closing – vehicle selection, test drives, explanation of features, price offered, trade-in allowance, financing and closing. All were first rate. More

EXCELLENT EXCELLENT EXCELLENT SERVICE I purchased my WRX from this dealership and have always have had it serviced here also. The staff here are the best I've dealt with compared to Lexus I purchased my WRX from this dealership and have always have had it serviced here also. The staff here are the best I've dealt with compared to Lexus, Honda and Toyota dealerships in Jacksonville. I highly recommend this place to all my friends and family as a Subaru Ambassador you cant go wrong with purchasing your car from this location. More