Subaru of Kennesaw

Polite, efficient, thorough well explained and on time service. Clean and well supplied waiting area. service. Clean and well supplied waiting area. More

Absolute best car buying experience I could ask for. John Melchiore (sales person and SECOND time I've purchased from him), Lou (sales manager) and Mike (finance guru... and SECOND time I've signed cont John Melchiore (sales person and SECOND time I've purchased from him), Lou (sales manager) and Mike (finance guru... and SECOND time I've signed contracts with him) were all equally great. This is my second purchase from Subaru of Kennesaw. I had formerly purchased a 2020 Forrester and I traded that for a 2026 Subaru Ascent April 16, 2026. John knows Subaru's like the back of his own hand. When you leave the dealership you will know how your new purchase operates! He goes above and beyond. Lou took time to really explain the process I was enterting into, and Mike has been doing finance for over 30 years. He is a lot of fun to work with. Super funny. I felt well taken care of and like I still had some DIGNITY when I left. 😂😂😂. I plan to go back when I trade this car. Love this place. I'd give 10 stars if I could. More

Stephen is a star. I have dealt with a couple others and was not impressed so Stephen is the reason I’ve been returning to this dealership. For example, I had an issue I have dealt with a couple others and was not impressed so Stephen is the reason I’ve been returning to this dealership. For example, I had an issue after a timing belt replacement and some other work where the next day my engine light and a couple other lights were on. I called and talked to Bryce and told I was in yday and the after having work done the very next day I had lights on my dashboard which were on. He indicated to me that it was not necessarily the work done the day before that caused it. He became defense and was not clear what my remedy was. I called again and talked to Stephen he said I should bring it in to determine the issue and offered a loaner vehicle until cause was determined. Very understanding and Sympathetic about my issues. He has my trust. I would not use this dealership if he was not available to assist. More

This I'll the 4th car I have purchased from Subaru of Kennesaw! My sales associate, Ralph Kurland, was amazing and made sure I got exactly what I wanted! He took care and time to make sure I understoo Kennesaw! My sales associate, Ralph Kurland, was amazing and made sure I got exactly what I wanted! He took care and time to make sure I understood all the bells and whistles of my new car and has checked in several times to see if I have questions. Bill in financing is amazing as well. I will always buy from and recommend Subaru of Kennesaw. More

For the third time the tires pressure haven't been checked and I have to return to get them to the correct pressure. I keep wondering how reliable are the other maintenance performed on the car. Why checked and I have to return to get them to the correct pressure. I keep wondering how reliable are the other maintenance performed on the car. Why am I paying high price going to the dealership for? How can trust their work when my car gets old and stuff starts to wearing off? More

We had a fantastic experience working with John at Subaru of Kennesaw! He was knowledgeable, patient, and truly easy to work with. What stood out most was his integrity-there were no dealer tricks or pressur of Kennesaw! He was knowledgeable, patient, and truly easy to work with. What stood out most was his integrity-there were no dealer tricks or pressure, just honest communication the entire time. He made the process smooth and stress-free, and we felt confident purchasing our Subaru Ascent. Highly recommend asking for John! More

I had been looking for some time when I was contacted by Rebecca, Stephanie had contacted me previously by email but I had begun negotiations with another dealer. Back to Becca, I told her the fiasco I went Rebecca, Stephanie had contacted me previously by email but I had begun negotiations with another dealer. Back to Becca, I told her the fiasco I went through with that dealer she asked me if I could hold one moment. In comes Matt. Matt said Becca told him a little of my story he asked if I could tell him, I did. He was sympathetic and said our dealership doesnt work like that. He worked me up a fair offer and presented it to me, no pressure let me make my mind up and was there when I decided it was the offer for me. The customer service I received from Matt,Becca,And Stephanie who actually finished the deal, was reminiscent of times gone by when customers buisness had to be earned. It was a pleasure doing buisness with subaru of kennisaw. I would not hesitate to send friends or family to Stephanie, Becca,or Matt to buy a car. Keep up the great work and thankyou for matching me up with my 2026 crosstrek wilderness I'm loving my ride. Sincerely Timothy Berube More

Always a great experience in service with Chris Almond my service advisor and Tyler who is a great mechanic . I bring in my wife's Outback as well. The service manager Tony was eager to address a minor co service advisor and Tyler who is a great mechanic . I bring in my wife's Outback as well. The service manager Tony was eager to address a minor concern as well . Thanks , Subaru of Kennesaw M.K More

Very fast and efficient service. The Staff were very courteous and knowledgeable. I highly recommend Subaru of Kennesaw. The Staff were very courteous and knowledgeable. I highly recommend Subaru of Kennesaw. More

Service department is aways honest and helpful. I've never had a single issue. Great dealership experience. I've never had a single issue. Great dealership experience. More