Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,408 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,408 reviews
October 18, 2023
Brian was courteous and prepared. He was very informative. I would definitely recommend this service He was very informative. I would definitely recommend this service More
by fayday21
Verified CustomerEmployees Worked With
Helpful October 18, 2023
I have been in the ford family for about 25 yr. And it has always been worth the Sutton Ford. I really like their professionalism and courtesy!!👍 And it has always been worth the Sutton Ford. I really like their professionalism and courtesy!!👍 More
by wendyloisnelson
October 17, 2023
Always friendly and helpful, Have been using Sutton Service since the 1990's when they were on Western Ave in Olympia Fields IL. and will continue to use them as long as i own a ford. Service since the 1990's when they were on Western Ave in Olympia Fields IL. and will continue to use them as long as i own a ford. More
by vicsweetwood
Employees Worked With
October 16, 2023
Jillian is the best. She made sure everything thing I needed to know was communicated to me. She made sure everything thing I needed to know was communicated to me. More
by karaknazze
Employees Worked With
Other Employees :
Randy Mohrbach
October 16, 2023
Very friendly. Made me feel like I was part of the family. I will definitely recommend. Them Made me feel like I was part of the family. I will definitely recommend. Them More
by BUSTER3916
Employees Worked With
October 13, 2023
Not satisfied at all. The issues I’m having with my vehicle were unfounded and weren’t fixed. I shouldn’t be having these problem with my car since I have on about 9,500 The issues I’m having with my vehicle were unfounded and weren’t fixed. I shouldn’t be having these problem with my car since I have on about 9,500 mile on it. Regarding the brakes, I was told that the brake residue on the wheel was Normal (it is not) and I’m sure I will continue hearing the grunting while pressing/ releasing the brake as well as the vibration. I will take my car elsewhere for a second opinion. More
by dcadena0
Employees Worked With
Not sure
October 12, 2023
Jillian always goes over and beyond her job. . & for that I'm always grateful.. Thx . & for that I'm always grateful.. Thx More
by L.DAVIS181
Employees Worked With
October 12, 2023
Service department is wonderful, everyone always greet you and they are very informative. However, if they do not know they will go look for the answer if possible. you and they are very informative. However, if they do not know they will go look for the answer if possible. More
by Granniescrafts
Employees Worked With
Jason D
